Position Overview
This position has the Charge for the overall administration of returned items/goods into the distribution or warehouse centres.
The position will include the developing and maintaining of the warehouse return goods, inventory of returns/stock control to create an efficient method and acquiring solution, improving performance against the accepted targets and goals of the year.
Academic Qualification
- High school or secondary high school degree
- Engineering / Diploma in Electrical, Mechanical, Production / Industrial
- Associate degree or equivalent work experience in a return management
Professional Experience
- 5+ years of experience in the returns department as a leader in charge
- and 3 years in warehouse or distribution or sortation centre work experience
Professional Certification
Roles and Responsibilities
- Oversee and secure the returns section is well designed and regulated to adequately support products and the aims of the firm
- Execute improvement methods and manage policies and systems to lower the costs and improve the capital
- Assuring all work areas are very clean and orderly kept safe for employees and staff to work
- Maintain and complete the Returns Policy and guarantee that it is rigorously adhered to, of the time the yielded stock reports back at the depot.
- broadcasting important information on a monthly basis or quarterly basis
- support in developing strategies for team exercises to include a policy to achieve objectives
- a representative of the authority and capacity to team with direction, responsibility and inspection
- achieve and have direct contact with national and internal clients/customers
- set an instance for team people and business as a whole of responsibility, warehousing expertise, professional ethics and practices
- maintain proper records of the returns
- responsibly use supplies and handle expenses to meet budgetary limitations
Competencies
- ability to use software – insert specific software if required
- – experience in customer/supplier relation management
- – leadership with the ability to motivate and maintain a team
- – demonstrated experience to mentor and develop others
- – high level of honour and responsibility in all dealings
- – exceptional analytic, interpersonal, organisational and presentation skills
- – ability to work under pressure
Travel Requirements: This position requires 40% of travel.
Seniority Level: Manager
Salary ranges liable on the experience and involvement. Typically this position will be paid 6, 00,000 – 8, 00,000 annually based on experience.
Returns Operation Manager