How do executives make decisions? Are their decisions conscious or unconscious? Can they explain each decision they make? What tools can they use to improve their decision-making process? These are some of the questions this book addresses.
During the past 35 years, as an entrepreneur and senior executive of several medium-sized Canadian hi-tech businesses, the author noticed that his decision-making processes were often based either on experience or on advice received from colleagues. Seldom were the decisions based on formal or informal academic-based methods.
There is no substitute for years of experience in any human endeavor. However, tapping into some of the methods and lessons learned from personal experience can result in useful principles for others to follow. These principles are very useful, especially for entrepreneurs interested in building their businesses or executives looking for some additional help in acquiring a better decision-making mousetrap.
Business Decision-Making: Streamlining the Process for More Effective Results| Milan Frankl (Author)| Business Expert Press
Table of Contents
Prologue
Chapter 1. What Are Heuristics?
Chapter 2. How Do Business Executives Make Decisions?
Chapter 3. When You Do Not Decide, You Have Decided
Chapter 4. Why Technology Is Not Important—Or Is It?
Chapter 5. Experience Counts
Chapter 6. Learn from Your Failures
Chapter 7. Personal Presence Management
Chapter 8. Safety First
Chapter 9. People Count
Chapter 10. Quality Is Free
Chapter 11. Believe in Numbers—But Not Too Much
Chapter 12. The Customer Is Always Right
Chapter 13. If It Ain’t Broken, Break It
Chapter 14. Managing Errors
Chapter 15. The Dog Ate My Shipment
Chapter 16. Let Go of the Banana
Chapter 17. Everybody Knows the Future
Chapter 18. Complexity Is Out—Simplicity Is In
Chapter 19. Meaningless Choices
Chapter 20. The Bank Manager Is Not Your Friend
Chapter 21. The Government Can Help
Chapter 22. Do Not Quit Your Day Job
Chapter 23. Freedom 55: Myth or Reality?
Notes
LINK FOR THE BOOK