In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast track your organization's strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient sized book can be put to work in your organization immediately!
The Ultimate Guide to Business Process Management: Everything you need to know and how to apply it to your organization| Theodore Panagacos (Author)| CreateSpace Independent Publishing Platform
Table of Contents
Chapter 1. Introduction
Chapter 2. Overview of Business Process Management
Chapter 3. Where to Position BPM in Your Organization
Chapter 4. The BPM Center of Excellence
Chapter 5. The BPM Maturity Model
Chapter 6. Questions Management Will Ask You
Chapter 7. The Expert’s Dictionary
Chapter 8. Example of a BPM Certification Exam
Chapter 9. Bringing it all together
Chapter 10. One Final thing Before you Go
LINK FOR THE BOOK