Definition: Control charts, also known as process behavior charts, are statistical tools used to monitor and analyze process performance over time. They help in identifying and understanding the variation in a process and detecting any special causes of variation that may indicate a process is out of control.
Process Variation: Control charts are based on the understanding that every process has inherent variation, which can be classified as common cause variation and special cause variation. Common cause variation is a normal part of any process and arises from random factors, while special cause variation is caused by specific, identifiable factors that are outside the normal variation.
Types of Control Charts: There are various types of control charts, including the X-bar chart, R-chart, S-chart, P-chart, and C-chart, among others. X-bar and R-charts are used for continuous data, while P-charts and C-charts are used for discrete data. S-charts are used for data with unequal subgroup sizes.
Control Limits: Control charts have control limits, which are calculated based on the data from the process. Control limits are used to determine whether a process is in control or out of control. If data points fall within the control limits, the process is considered in control, and if data points fall outside the control limits, the process may be out of control.
Click here to download the presentation on Top Ten Facts on Business Analysis Techniques - Control Charts.
Center Line: Control charts also have a center line, which represents the process average or target. The center line helps in identifying whether the process is centered on the target value or not. Deviations of data points from the center line can indicate shifts in the process average.
Patterns and Trends: Control charts are used to identify patterns and trends in the data, such as runs, cycles, and shifts. Patterns or trends in the data can indicate special causes of variation and help in identifying the root causes for process variability.
Early Warning System: Control charts serve as an early warning system for detecting changes in process performance. They can detect special causes of variation before they result in product defects or non-conforming outputs. This allows for timely corrective action to be taken to prevent further process degradation.
Decision-Making Tool: Control charts provide a data-driven approach to decision making. They help in distinguishing between common cause and special cause variation, and guide decisions on whether to take action to improve the process or investigate and address special causes of variation.
Communication Tool: Control charts are effective communication tools for displaying process performance data to stakeholders. They provide a visual representation of process performance over time, making it easy to understand the stability and capability of a process.
Continuous Improvement: Control charts are used as part of the Plan-Do-Check-Act (PDCA) cycle, which is a continuous improvement methodology. They are used to monitor process performance, identify opportunities for improvement, implement corrective actions, and track the results of improvement efforts.
Note: Control charts are statistical tools used to monitor and analyze process performance over time. They help in identifying process variation, detecting special causes of variation, and providing a data-driven approach to decision making. Control charts are used as part of the PDCA cycle and serve as an early warning system for process performance changes. They are effective communication tools and support a culture of continuous improvement.
Fhyzics Business Consultants specializes in business analysis consulting, training and certification. For more details please speak to our business consultant at +91-7200439865 or email at MalathiD@fhyzics.net.
Fhyzics is an EEP of IIBA, Canada and REP of BCS, UK offering the following business analysis certifications:
Certified Business Analysis Professional (CBAP)
Certification of Capability in Business Analysis (CCBA)
Entry Certificate in Business Analysis (ECBA)
Certified Enterprise Business Analyst (CEBA)
Foundation Certificate in Business Analysis
PMI Professional in Business Analysis (PMI-PBA®)
Certified Professional for Requirements Engineering (CPRE-AL)
Certified Professional for Requirements Engineering (CPRE-EL)
Certified Professional for Requirements Engineering (CPRE-FL)
