Align your leadership team to deliver the highest possible value to your customers
Value stream mapping--an essential but under used methodology--is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than merely a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow.
In this detailed guide, business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done--in any environment--and how to design improvedwork systems.
You'll learn how to:
Whether you are a novice, an experienced improvement practitioner, or a leader, Value Stream Mapping will help you design and operate your business more effectively. And if your organization already uses value stream mapping, this book will help you improve your transformation efforts.
In today's rapid-fire business environment, there are too many problems to be solved and too many opportunities to be leveraged to operate without a highly effective means for accomplishing the important work to be done. Value stream mapping is the missing link in business management and, properly executed, has the power to address many business woes.
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation| Karen Martin (Author), Mike Osterling (Author)| McGraw-Hill Education
Table of Contents
Introduction
Chapter 1. Value Stream Management
Chapter 2. Setting the Stage and Enabling Success
Chapter 3. Understanding the Current State
Chapter 4. Designing the Future State
Chapter 5. Developing the Transformation Plan
Chapter 6. Achieving Transformation
Appendix A: Value Stream Mapping Icons
Appendix B: Outpatient Imaging Services Value Stream
Appendix C: Purchasing Value Stream
Appendix D: Repair Services Value Stream
Appendix E: Shelving Systems Value Stream
Appendix F: Software Development Value Stream
Index
LINK FOR THE BOOK