---
title: Customer Operations (Last-Mile) Executive
description: A model job description for Customer Operations (Last-Mile) Executive on education, experience, professional certifications, roles & responsibilities, and competencies.
---

[CIPS Training Provider in India| CIPS Course ](https://blog.fhyzics.net/chartered-institute-of-procurement-and-supply-cips)

# [Customer Operations (Last-Mile) Executive](https://blog.fhyzics.net/chartered-institute-of-procurement-and-supply-cips/customer-operations-last-mile-executive)

 Written by [IISCM](https://blog.fhyzics.net/chartered-institute-of-procurement-and-supply-cips/author/iiscm) | Oct 28, 2020 8:24:42 AM

**Position Overview**

To be prepared to read and be inspired to drive e-commerce purchases Create & manage last-mile services. Recognize gaps in consumer service & treatment difficulties in collaboration among a great team.

**Academic Qualification**

- BA/BS in engineering or business degree
- MBA/Master’s degree is preferable 

**Professional experience **

-  3 years of the depot and supervisory practice
- Background working a forklift and pallet jack

**Professional Certification:**

- [Certified Inventory Optimisation Professional (CIOP)](https://blog.fhyzics.net/iiscm/inventory-management-body-of-knowledge-imbok)
- [Advanced Certificate in Procurement and Supply Operations (Level-3)](https://blog.fhyzics.net/chartered-institute-of-procurement-and-supply-cips/cips-modules-directory)
-  [Certified Supply Chain Professional (CSCP)](https://blog.fhyzics.net/certified-supply-chain-professional-cscp/a-guide-to-certified-supply-chain-professional-cscp)

**Roles and responsibility **

- Assure that all business is completed correctly and within the secured time frame
- Designate and demand supplementary resources as needed
- Maintain proper accommodation and treatment of freight
- Support specific listing and calculation of material inventory
- Assure agreement with corporate repository policies, plans and schedules
- Manage workers in accordance with organisation policies and appropriate laws, including surveying, selecting and disciplining employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
- Ensure the repository is available and safe for operator and consumer transactions.

**Competencies **

- Knowledgeable 
- Accountability 
- Organization skills
- Strong team building
- Decision making
-  People management skills.
- Computer literacy a must.

**Travel Requirements**: This position requires 15% of travel.

**Seniority Level**: Executive

- Salary ranges liable on the experience and involvement. Typically this position will be paid 4, 00,000 – 5, 00,000 annually based on experience.

# Customer Operations (Last-Mile) Executive

[View full post](https://blog.fhyzics.net/chartered-institute-of-procurement-and-supply-cips/customer-operations-last-mile-executive)

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