Position Overview

To be prepared to read and be inspired to drive e-commerce purchases Create & manage last-mile services. Recognize gaps in consumer service & treatment difficulties in collaboration among a great team.

Academic Qualification

• BA/BS in engineering or business degree
• MBA/Master’s degree is preferable 

Professional experience 

•  3 years of the depot and supervisory practice
• Background working a forklift and pallet jack

Professional Certification:

• Certified Inventory Optimisation Professional (CIOP)
• Advanced Certificate in Procurement and Supply Operations (Level-3)
•  Certified Supply Chain Professional (CSCP)

Roles and responsibility 

• Assure that all business is completed correctly and within the secured time frame
• Designate and demand supplementary resources as needed
• Maintain proper accommodation and treatment of freight
• Support specific listing and calculation of material inventory
• Assure agreement with corporate repository policies, plans and schedules
• Manage workers in accordance with organisation policies and appropriate laws, including surveying, selecting and disciplining employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
• Ensure the repository is available and safe for operator and consumer transactions.

Competencies 

• Knowledgeable 
• Accountability 
• Organization skills
• Strong team building
• Decision making
•  People management skills.
• Computer literacy a must.

Travel Requirements: This position requires 15% of travel.

Seniority Level: Executive

• Salary ranges liable on the experience and involvement. Typically this position will be paid 4, 00,000 – 5, 00,000 annually based on experience.

Customer Operations (Last-Mile) Executive