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The Basics of Process Mapping, 2nd Edition

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This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

The Basics of Process Mapping, 2nd Edition | Robert Damelio (Author)| Routledge

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Table of Contents

Chapter 1: Overview
Chapter 2: Thinking about Work
Chapter 3: Why Map a Process?
Chapter 4: Relationship Maps
Chapter 5: Cross-Functional Process Map (aka Swimlane Diagram)
Chapter 6: Flowchart
Chapter 7: Seven Principles to Improve Flow

Appendix

Back Cover

LINK FOR THE BOOK

https://www.amazon.com/Basics-Process-Mapping-Robert-Damelio-dp-1563273764/dp/1563273764/ref=mt_other?_encoding=UTF8&me=&qid=1593507556

 

Written by Bharath Ravi

Business Consultant whose qualification includes a Bachelor’s degree in the field of Mechanical specialized in Automobile & Manufacturing; Trained in Certified Supply Chain Professional (CSCP) Certification, Hands on Foundation Certificate in Business Analysis, BCS (UK) and Certified Professional for Requirements Engineering (CPRE-FL).

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