Typical Supply Chain Jobs at Wells Fargo
Operations Senior Manager, Escalations Manager, Business Execution Manager, Finance Associate Manager, Analytics Associate Manager, Senior Operations Processor, Senior Analytics Consultant, Lead Scrum Master, Finance Associate, Finance Analyst, DDR Operations Processor, Technology Operations Analyst, Business Execution Consultant, Operation Processor, Lead Legal Operation Processor, Data Management Analyst, Due Diligence Coordinator, Quality Assurance Administrator, Finance & Accounting Associate
Job Description for Operations Senior Manager at Wells Fargo
- Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the operations functional area
- Work with more experienced management to develop and execute business strategies
- Identify and recommend opportunities for process improvement and risk control development within the operations functional area
- Develop and implement business unit strategies
- Provide expertise for technical, operational and processing functions related to business unit
- Determine appropriate strategy and actions of Operation management functional team to meet moderate to high-risk deliverables
- Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas
- Collaborate and influence all levels of professionals including more experienced managers
- Lead team to achieve objectives
- Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
- Manage allocation of people and financial resources for Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
Job Description for Escalations Manager at Wells Fargo
- Manage and develop a team to handle complex customer service tasks and create initiatives and programs to support Escalations business goals and objectives
- Engage internal partners associated with the Escalations functional area
- Identify and recommend opportunities for process improvement, service standards, and goals within the Escalations functional area
- Make decisions and resolve issues regarding internal and external client complaints
- Interpret and develop Escalations policies and procedures to ensure quality and that service standards meet business objectives
- Collaborate with Customer Service team and first-line supervisors
- Interact directly with internal and external customers to resolve their inquiries and complaints
- Manage allocation of people and financial resources for aligned functional area or business group
- Mentor and guide talent development of direct reports and assist in hiring talent
Job Description for Business Execution Manager at Wells Fargo
- Manage and develop complex teams handling multifaceted tasks and operations for a single business group within a line of business
- Engage business stakeholders in integrating or implementing business execution initiatives
- Identify and recommend opportunities for process improvement, redesign, change management initiatives, and risk control development
- Make decisions and resolve issues regarding operations of the team to meet business objectives
- Interpret and develop policies and procedures aligned with Wells Fargos business line objectives
- Collaborate and consult with immediate colleagues and cross functional business partners
- Interact directly with executive management to influence, optimize, and negotiate on business operations related to Strategy and Execution
- Manage allocation of people and financial resources for Business Execution
- Mentor and guide talent development of direct reports and assist in hiring talent