Module 1: Strategy
Section A: The Environment and Strategy
1. Topic 1: Strategy Road Map
2. Topic 2: Mission, Vision, and Values
3. Topic 3: Analyzing the External Environment
4. Topic 4: Analyzing the Internal Environment
Section B: Strategic Scope
5. Topic 1: Strategic Scope Road Map
6. Topic 2: Diversification
7. Topic 3: Globalization
8. Topic 4: Vertical and Horizontal Integration
Section C: Strategic Objectives
9. Topic 1: Requirements of Customer Segments
10. Topic 2: Strategic Objectives and Competitive Priorities
Section D: Developing Organizational Strategy
11. Topic 1: Order Qualifiers and Winners
12. Topic 2: Generic Strategies
13. Topic 3: Low-Cost Provider Strategy
14. Topic 4: Differentiation Strategy
15. Topic 5: Focus Strategies
16. Topic 6: Best-Cost Provider Strategy
Section E: Executing and Monitoring Strategy
17. Topic 1: Executing and Monitoring Strategy
18. Topic 2: Accelerating Changes to Strategy
Section F: Analysis for Functional and Operational Strategies
19. Topic 1: Functional and Operational Strategies Road Map
20. Topic 2: Assessing Technology
21. Topic 3: Analyzing Functions and Operations
Section G: Analysis for Functional and Operational Strategies
22. Topic 1: Capacity Strategy
23. Topic 2: Marketing and Supply Chain Strategies
24. Topic 3: Push-Pull and the Manufacturing Environment
25. Topic 4: Functional and Operational Strategies
26. Topic 5: Aligning Facility Strategy
27. Topic 6: Global Facilities Strategy
Section H: Processes and Layouts
28. Topic 1: Product-Process Matrix
29. Topic 2: Service Design Matrix and Other Tools
30. Topic 3: Determining Layout
Section I: Performance Monitoring and KPIs
31. Topic 1: Performance Monitoring Systems
32. Topic 2: Strategic Metrics
33. Topic 3: Financial Metrics
34. Topic 4: Operational Metrics
Section J: Risk Management
35. Topic 1: Risk Management Process
36. Topic 2: Identifying Risks
37. Topic 3: Assessing Risks
38. Topic 4: Managing Risks
Section K: Capital Equipment and Facilities
39. Topic 1: Business Planning and Capital Budgeting
40. Topic 2: Total Productive Maintenance
41. Topic 3: Health, Safety, and Environment
Section L: Sustainability Strategies
42. Topic 1: Sustainability Road Map
43. Topic 2: Sustainability Strategy and Standards
44. Topic 3: Impact and Mitigation
45. Topic 4: Sustainability Metrics and Reporting
Module 2: Sales and Operations Planning
Section A: Purpose of S&OP
46. Topic 1: Integrating Role of S&OP
47. Topic 2: Balancing Supply and Demand
48. Topic 3: Technology Analysis and Optimization
Section B: S&OP Roles and Process
49. Topic 1: S&OP Roles and Responsibilities
50. Topic 2: S&OP Process Steps
Section C: Aggregate Demand and Supply Plans
51. Topic 1: Aggregate Demand Plan
52. Topic 2: Aggregate Supply Plan
53. Topic 3: Developing and Validating the Production Plan
54. Topic 4: Resource Planning, Strategic Buffers, and Risks
Section D: Reconciling S&OP Plans
55. Topic 1: Balancing Supply and Demand
56. Topic 2: Tradeoffs, Alternatives, and Approved Plan
Module 3: Demand
Section A: Demand Management and Customers
57. Topic 1: Demand Management Road Map
58. Topic 2: Demand Management Inputs and Process
59. Topic 3: Customer Relationship Management
60. Topic 4: Customer Service and Safety Stock
61. Topic 5: Effective Communication
62. Topic 6: Customer Metrics
Section B: Marketing and Product Management
63. Topic 1: Influencing Demand
64. Topic 2: Product Design Tools
65. Topic 3: Product Configuration and Changes
Section C: Sources of Demand/Forecasting
66. Topic 1: Demand Channels
67. Topic 2: Independent and Dependent Demand
68. Topic 3: Forecasting Concepts
69. Topic 4: Forecast Uses
70. Topic 5: Qualitative Forecasting
71. Topic 6: Quantitative Forecasting
72. Topic 7: Forecast Selection
Section D: Forecast Performance
73. Topic 1: Evaluating Forecast Performance
74. Topic 2: Mitigating the Bullwhip Effect
Module 4: Supply
Section A: Creating the Master Schedule
75. Topic 1: Master Scheduling Road Map
76. Topic 2: Master Scheduling Concepts
77. Topic 3: Master Scheduling Influences and Inputs
78. Topic 4: Creating the MPS
79. Topic 5: ATO Products and Planning Bills
Section B: Using and Maintaining the Master Schedule
80. Topic 1: Using the Master Schedule
81. Topic 2: Maintaining the Master Schedule
82. Topic 3: Master Scheduling Performance
Section C: Rough-Cut Capacity Planning
83. Topic 1: RCCP
84. Topic 2: Managing Work Centers
Section D: MRP Design
85. Topic 1: MRP Road Map
86. Topic 2: MRP Inputs and Outputs
87. Topic 3: MRP Design
Section E: Using and Managing MRP
88. Topic 1: Using MRP
89. Topic 2: Managing MRP
Section F: CRP and MRP-Based Scheduling
90. Topic 1: CRP and MRP-Based Scheduling Road Map
91. Topic 2: Capacity Requirements Planning
92. Topic 3: MRP-Based Scheduling
Section G: Final Assembly Schedule
93. Topic 1: FAS Road Map
94. Topic 2: FAS Process Steps
95. Topic 3: Using the FAS
Section H: Suppliers
96. Topic 1: Capable Suppliers
97. Topic 2: Supplier Relationships and Strategies
98. Topic 3: Supplier Collaboration
Section I: Purchasing
99. Topic 1: Purchasing Design
100. Topic 2: Supplier Maintenance
Section J: Product Costing
101. Topic 1: Costing Concepts
102. Topic 2: Costing Methods
103. Topic 3: Managing Product Costs
Section K: Changes and Supply Disruptions/Product Life Cycle Management
104. Topic 1: Replanning and Revision
105. Topic 2: Proactive Steps
106. Topic 3: PLM and NPI Schedules
107. Topic 4: End-of-Life Plans
Module 5: Inventory
Section A: Inventory Planning
108. Topic 1: Purposes and Goals of Inventory
109. Topic 2: Inventory Types and Classifications
110. Topic 3: Inventory Policy
111. Topic 4: Item Segmentation
Section B: Inventory Management
112. Topic 1: Push or Pull Replenishment
113. Topic 2: Economic Order Quantity
114. Topic 3: Dynamic and Fixed Order Quantity Techniques
115. Topic 4: Safety Stock
116. Topic 5: Special Inventory
Section C: Inventory Costs, Value, and Metrics
117. Topic 1: Inventory Costs and Risk Pooling
118. Topic 2: Inventory Valuation
119. Topic 3: Inventory Metrics
Section D: Reverse Flow
120. Topic 1: Inventory Storage, Flow, and Handling
121. Topic 2: Inventory Accuracy
122. Topic 3: Inventory Traceability
123. Topic 4: Waste Hierarchy
124. Topic 5: Reverse Logistics
125. Topic 6:Disposition Process
Module 6: Detailed Schedules
Section A: Planning Detailed Schedules
126. Topic 1: Detailed Scheduling Road Map
127. Topic 2: Schedules and Throughput
128. Topic 3: Production Activity Control
Section B: Scheduling and PAC Methods
129. Topic 1: Scheduling and PAC Road Map
130. Topic 2: MRP-Based Scheduling and PAC
131. Topic 3: Lean Scheduling
132. Topic 4: Lean-Based PAC
133. Topic 5: TOC Scheduling and PAC
134.Topic 6: Nonstandard Demand
Section C: Production Schedules/Using Detailed Schedules
135. Topic 1: Scheduling and Capacity Planning Road Map
136. Topic 2: Capacity Planning in Service Industries
137. Topic 3: CRP Inputs, Tools, and Outputs
138. Topic 4: Loading and Balancing
139. Topic 5: Intermittent and Flow Processes
140. Topic 6: Push/Pull in Intermittent and Flow Processes
141. Topic 7: Labor Schedules and Staffing
142. Topic 8: Scheduling Production and Labor
143. Topic 9: Routings and Queue Sizes
144. Topic 10: Capacity Planning Performance
145. Topic 11: Managing Exceptions
146. Topic 12: Scheduling Incoming Materials
Module 7: Distribution
Section A: Planning Distribution
147. Topic 1: Distribution Road Map
148. Topic 2: Network Configuration
149. Topic 3: Distribution Plans
Section B: Replenishment/Order Management/Reverse Logistics
150. Topic 1: Replenishment Planning
151. Topic 2: Warehouse Replenishment Systems
152. Topic 3: Distribution Requirements Planning.
153. Topic 4: DRP Links
154. Topic 5: Distribution Performance
155. Topic 6: Customer Orders
156. Topic 7: Reverse Logistics Design
157. Topic 8: Waste Hierarchy Policies
Module 8: Quality, Continuous Improvement, and Technology
Section A: Quality
158. Topic 1: Quality Planning and Assurance/Control
159. Topic 2: Management's Role in Quality
160. Topic 3: Measuring Quality Costs
161. Topic 4: Basic Seven Quality Tools
162. Topic 5: Seven New Tools of Quality
Section B: Continuous Improvement
163. Topic 1: Continuous Improvement Strategies
164. Topic 2: Lean for Improvement
165. Topic 3: Employee Empowerment
166. Topic 4: Relationship Improvement Tools
167. Topic 5: Structured Problem-Solving Tools
168. Topic 6: Additional Process Improvement Tools
169. Topic 7: Work Area Design
170. Topic 8: Process Variation
Section C: Technology
171. Topic 1: Requirements, Gap Analysis, and Selection
172. Topic 2: Implementing and Maintaining Technologies
173. Topic 3: Technologies