A business analyst doesn’t write a piece of code or manufacture a part but lays the roadmap for the creation of the software or gadget or machinery. Business analysts work in the virtual world, imagining things in thin air and enables all the stakeholders to visualise the to be created software or machinery. Because of these reasons, both the inputs to the business analysts and outputs from the business analysts are information. The soundness of this information ultimately results in the creation of the product that meets the customer requirements. Business analysts use plethora of techniques to elicit, collect, organise, process and present this information primarily for their own understanding and for the stakeholders. The terms techniques and tools are interchangeably used sometimes. Tools are the software or gadgets that help the business analyst to use a technique. BABoK v3 recommends 50 techniques that a business analyst must master to succeed in the Certified Business Analysis Professional (CBAP) examination conducted by IIBA, Canada. The list of techniques provided below:
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