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Prema Kani

M/s. Prema Kani is currently the Research Analyst and has about 3 years of working experience in Hubspot CRM & CMS, Marketing, Quotation & Invoice and Customer Support field. She has specific work experience in maintaining the records of customer interactions, recording the details of inquiries, complaints and comments. Also coordinating and tracking the enquiry handling process within the team. Creating email campaigns and tracking the performance continuously. Follow up to ensure that appropriate actions were taken on customers' requests.

The 29 Competencies You Must Master to Become A CBAP*

Each profession has two sets of competencies. One is the core competencies and the other is the underlying competencies. Take the example of a medical doctor. The set of knowledge possessed

A Guide To Certified Business Analysis Professional*

Certified Business Analysis Professional is the world’s leading business analysis certification, popularly known as CBAP was launched in the year 2006 by International Institute of Business

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