As business analysts, both the input and output from us are information. We don’t create any physical thing such as machinery or gadget or software, but rather we provide the roadmap for the creation in the form of recommended solution. Business analysis techniques are methods or approaches to identify, sort, analyse and present information, which is consumed both by the business analysts and stakeholders. So the first thing what we need to understand here is techniques enable us to think in a particular direction and gives us orientation to process the given information. For example, take SWOT analysis, it helps us to think about the strengths, weaknesses, threats and opportunities of the organisation and present this information in a two-by-two matrix for a quick glance and decision-making. Hence techniques are not the automated tools that will constantly churn out information in your business analysis projects, rather it will enable you to think in a particular way. The saying garbage-in and garbage-out fits very well here. If the business analyst is not skilful in collecting the right information and analyse it in the right way these techniques doesn’t serve any great purpose.
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I would like to present an analogy here. Think you are a skilled archer walking into a forest with a bow and bunch of arrows on your backpack. You are coming across small and big problems in the form of a large snake and a wild animal. I hope you will not use the same arrow to address these problems. Here the archer is the business analyst, snake and wild animal are business problems and the arrows are techniques. As a business analyst, it is you who will decide what techniques to use, when to use and how to use. Through experience, you will learn to select the most appropriate technique for the given situation. The purpose of this article is to introduce you to various business analysis techniques at a very high level. Mastering these 210 business analysis techniques will help you to achieve better results in business analysis projects. Please follow this blog to learn practical insights about these business analysis techniques. And wherever you want to explore more, further reading is recommended.
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- 5 Why's
- 5s
- A3 problem solving
- Abstraction
- Acceptance and Evaluation Criteria
- Activity Sampling
- Adizes Corporate Life cycle
- ADL Matrix
- Analogy
- Andon
- ANOVA
- Ansoff's matrix
- ARCI matrix
- Axiomatic design
- Background research
- Backlog Management
- Baker's 4 Strategies of Influence
- Balanced Scorecard
- BCG Matrix
- Benchmarking and Market Analysis
- Benefit-cost-analysis (BCA)
- Benefits Management
- Blue Ocean Strategy
- Bottleneck Analysis
- Bowman's Strategy Clock
- Brainstorming
- Build-Measure-Learn Feedback Loop
- Business Activity Model (BAM)
- Business Capability Analysis
- Business Case
- Business Model Canvas
- Business process mapping
- Business Rules Analysis
- CAGE distance framework
- CATWOE
- Cause and effect diagram
- Class modelling
- Collaborative Games
- Concept Modelling
- Conscious competence model
- Context Diagram
- Continuous flow
- Control Chart
- Core competencies analysis
- Critical success factors
- Crosby's 14 steps for Improvement
- CRUD matrix
- CTQ Tree
- Cultural Analysis
- Customer Experience Mapping
- Data Dictionary
- Data Flow Diagrams
- Data Mining
- Data Modelling
- Decision Analysis
- Decision Modelling
- Deming's Five diseases of Management
- Design of Experiments
- Disruptive technologies
- Divide and Conquer
- DMADV
- DMAIC
- Document Analysis
- Entity relationship diagram
- EPRG model
- Estimation
- Feasibility analysis
- Financial Analysis
- Focus Groups
- Force-field analysis
- Four-view model
- Functional Decomposition
- Gap analysis
- Garvin's 8 dimensions of Quality
- Gemba (The Real Place)
- GE-Mckinsey Matrix
- Glossary
- Greiner Curve
- GROW Model
- Hedgehog concept
- Heijunka (Level Scheduling)
- Heptalysis
- Histogram
- Hive Mind
- Hoshin Kanri (Policy Deployment)
- Hoshin Planning system
- Hothousing
- House of Quality
- Hypothesis testing
- Impact analysis
- Innovation Circle
- Interface Analysis
- Interviews
- Intuition
- Item Tracking
- Jidoka (Autonomation)
- Joint Application Development Workshops (IBM)
- Just-In-Time (JIT)
- Kaizen (Continuous Improvement)
- Kanban (Pull System)
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101. Kapferer's brand identity Prism102. Kay's Distinctive Capabilities framework
103. Keller's brand equity model
104. Kolb cycle
105. Kotler and Keller's Five product Levels
106. KPIs (Key Performance Indicators)
107. Kraljic portfolio Purchasing Model
108. Kurt Lewin's model of organisational change
109. Lateral thinking
110. Lessons Learned
111. Mckinsey's 3 Horizons of Growth
112. McKinsey's 7-S
113. McKinseys Seven degrees of Freedom for Growth
114. Means-ends Analysis
115. Method of focal objects
116. Metrics and Key Performance Indicators (KPIs)
117. Miles and Snow's Organisational Strategies
118. Mind mapping
119. Mind Maps
120. Mintzberg 5Ps of Strategy
121. Morphological Analysis
122. MoSCoW prioritisation
123. Muda (Waste)
124. Mullins Seven Domains Model
125. Net promoter Score
126. Non-Functional Requirements Analysis
127. Observation
128. OGSM Frameworks
129. Ohmae's 3C model
130. OODA
131. Organizational Modelling
132. Overall Equipment Effectiveness (OEE)
133. P/I grid
134. Pareto chart
135. PDCA (Plan, Do, Check, Act)
136. PESTLE analysis
137. Poka-Yoke (Error Proofing)
138. POOGI-Process of On-Going Improvement
139. Porter's Five Forces framework
140. Principled negotiation
141. Prioritization
142. Process Analysis
143. Process Modelling
144. Product diffusion curve
145. Product-Process Matrix
146. Prototyping
147. Pyramid of Purpose
148. Quality function Deployment
149. RATER Model
150. Reduction
151. Regression analysis
152. Requirements traceability matrix
153. Requirements validation
154. Research
155. Resource audit
156. Reviews
157. RFM segmentation
158. Rich Picture
159. Risk Analysis and Management
160. Roles and Permissions Matrix
161. Rolled throughput yield
162. Root Cause Analysis
163. Root Cause Analysis
164. RPR problem diagnosis
165. SARAH model
166. Scatter diagram
167. Scenario Analysis
168. Scenarios
169. Scope Modelling
170. Sequence Diagrams
171. Simonson and Rosen's Influence Mix
172. Single-Minute Exchange of Dies (SMED)
173. SIPOC Analysis
174. Six Big Losses
175. Six thinking hats
176. SMART Goals
177. SOAR analysis
178. Stakeholder List, Map, or Personas
179. Stakeholder wheel
180. Standardized Work
181. State Machine Diagram
182. State Modelling
183. Storyboarding
184. Stratification
185. Survey or Questionnaire
186. Swimlane diagrams
187. SWOT Analysis
188. System Dynamics
189. System event analysis
190. Taguchi Loss function
191. Takt Time
192. Teece's Win-Lose Innovation Model
193. Thomas-Kilmann conflict mode instrument
194. Timeboxing
195. Total Productive Maintenance (TPM)
196. Triple Bottom Line
197. TRIZ
198. Use Cases diagrams
199. User Stories
200. Value chain analysis
201. Value disciplines model
202. Value Net model
203. Value proposition analysis
204. Value Stream Mapping
205. Vendor Assessment
206. VMOST analysis
207. VPEC-T
208. VRIO analysis
209. Weisboard's Six-Box Model
210. Workshops
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