Elicitation is a critical aspect of business analysis, as it involves gathering information and requirements from stakeholders. Effective elicitation ensures that the business analyst has a clear understanding of the project scope, goals, and objectives. Here are ten best practices for elicitation in business analysis: 

Slack: Slack is a popular team communication and collaboration tool that allows teams to communicate in real-time through channels, messages, and file sharing. It provides integrations with other tools and supports team collaboration, making it a widely used tool for team communication and project coordination. 

Microsoft Office Suite: Microsoft Office Suite is a collection of productivity tools that includes applications such as Microsoft Word, Excel, PowerPoint, Outlook, and more. These tools are widely used for word processing, spreadsheet management, presentation creation, email management, and other office tasks. 

Microsoft Visio: Microsoft Visio: Microsoft Visio is a diagramming and visualization tool that allows business analysts to create flowcharts, process maps, diagrams, and other visual representations of business processes, data flows, and system architectures. It's widely used for business process modeling and analysis. 

Pedagogical Knowledge: Develop a deep understanding of the principles, theories, and practices of effective teaching. Stay up-to-date with the latest research, best practices, and educational standards to continually improve your pedagogical knowledge. 

Active Listening: Active listening is a crucial skill in conflict resolution. It involves fully focusing on the speaker, seeking to understand their perspective, and avoiding interruptions. Listen without judgment and clarify understanding to establish effective communication and build trust. 

 Preparation and Planning: Adequate preparation is crucial for successful negotiation. Research and gather information about the other party, their interests, and potential alternatives. Define your goals, objectives, and limits beforehand to set the foundation for effective negotiation.