This is a fourth edition of a work first published in 1983. It contains the same number of chapters as the third edition, published in 1990. However, it has a substantial amount of new material. Major changes in warehousing in the last seven years have caused appropriate changes in the content of this text. Nearly three decades have passed since our first published writing about warehousing. The goal of our early writing was to develop a better understanding between the third-party warehouse operator and the user of these services. Today the emphasis has changed to a work that provides the tools that every warehouse manager needs. This book intends to be a comprehensive handbook consisting of everything we know that would help the manager of warehouses. Much of the information is based upon materials previously used in Warehousing Forum, our monthly subscription newsletter. While the work is designed primarily as a handbook for manag­ers, it also serves as a guide for students. It is based upon my experience, both as a warehousing manager and executive, and later as a management advisor. The work is designed as a management reference for anyone involved in operating, using, constructing, or trading in industrial warehouses.

Practical Handbook of Warehousing | Kenneth B. Ackerman (Author) | Springer

Table of Contents
Part I: Background of the warehouse industry
Chapter 1: The evolving role of warehousing
Chapter 2: The functions of warehousing
Chapter 3: The pros and cons of contract warehousing
Chapter 4: Warehousing and corporate strategy.

Part II: The elements of warehouse management
Chapter 5: Communications and electronic data interchange
Chapter 6: Packaging and identification
Chapter 7: Transportation
Chapter 8: Accountability
Chapter 9: Starting-Up or moving a warehouse operation
Chapter 10: Auditing warehouse performance

Part III: Real estate aspects of warehousing
Chapter 11: Finding the right location
Chapter 12: Building or rehabilitating your warehouse
Chapter 13: The 21st century warehouse

Part IV: Planning warehouse operations
Chapter 14: Planning for future uses. Space planning
Chapter 15: Planning for people and equipment
Chapter 16: Contingency planning
Chapter 17: Postponement
Chapter 18: Picking public warehouses
Chapter 19: Selecting a third-party operator

Part V: Protecting the warehouse operation
Chapter 20: Preventing casualty losses
Chapter 21: Mysterious disappearance
Chapter 22: Safety, sanitation and housekeeping
Chapter 23: Verification of invetories and cycle counting

Part VI: The human element
Chapter 24: Orientation and training
Chapter 25: Labor relations
Chapter 26: Motivation
Chapter 27: Improving people performance

Part VII: Productivity and quality control
Chapter 28: Making warehousing more efficient
Chapter 29: Monitoring productivity
Chapter 30: Scheduling warehouse operations
Chapter 31: Customer satisfaction the role of the warehouse
Chapter 32: Improving asset utilization
Chapter 33: Just in time and its variations
Chapter 34: Warehousing costs
Chapter 35: Management productivity
Chapter 36: Reducing errors

Part VIII: The handling of materials
Chapter 37: Receiving at the warehouse
Chapter 38: Shipping
Chapter 39: Cross-docking in the warehouse
Chapter 40: Specialized warehousing
Chapter 41: Order-picking
Chapter 42: Storage equipment
Chapter 43: Mobile equipment
Chapter 44: Approaching warehouse automation
Chapter 45: Pallets and unit loads
Chapter 46: Dealing with damage
Chapter 47: Reverse logistics in the warehouse

Part IX: Handling of information
Chapter 48: Clerical procedures
Chapter 49: Computers and warehouse Management
Chapter 50: Electronic identification