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Managing Teams and Individuals [L5M1]©

In: CIPS
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Module Purpose
On completion of this module, learners will be able to evaluate the different schools of thought and the reasoning behind the variety of approaches to the management of themselves, individuals and groups or teams within organisations.

Module Aim
Management is the administration of an organisation, whether it be a business, a not-for-profit organisation, or government body. Management includes the activities of setting the strategy of an organisation and coordinating the efforts of its employees or volunteers to accomplish its objectives through the application of available resources, such as financial, natural, technological and human resources. In keeping with other organisational functions, those who manage procurement and supply activity must possess expertise in developing and fulfilling organisational and functional objectives. It is therefore, essential that learners gain a wider appreciation of theories and techniques that relate to managing teams and individuals involved with the procurement and supply function.

CIPS Level-4 Certification and Training or Course-0129

Certified Inventory Optimization Professional
CIOP is a global supply chain management and inventory management certification program exclusively developed for corporations to optimize the inventory in their supply chain. CIOP teaches the global best practices in 30 modules over 90 hours of live, faculty-led, online training. It is founded on Inventory Management Body of Knowledge (IMBoK) version 3.0. CIOP is a comprehensive program includes training, reference material, Learning Management and Assessment System (LMAS), examination and certificate.

The LMAS contains classroom presentations, classroom notes, video lessons, audio lessons, quizzes, reference materials, terminologies and articles recommended by faculty.

The CIOP Examination is 3 hours, online, proctored examination with 180 multiple-choice questions. The participant needs to secure 70% of the maximum score (360 marks) to pass in the examination.

You can learn more about the CIOP certification in the below links:
CIOP Website: https://pages.fhyzics.net/ciop 
Faculty Profile: https://pages.fhyzics.net/principal-consultant

Click here to request quote for the CIOP certification program.

CIPS Level-4 Certification and Training or Course-0130

Fhyzics Business Consultants is an Approved Study Centre of Chartered Institute of Procurement and Supply (CIPS), UK and offering all the modules under Level-2, Level-3, Level-4, Level-5, and Level-6. During this current COVID-19 pandemic, the classes are offered in distance and self-study modes. For more questions related to our CIPS programs, please speak to our Manager-Certifications at +91-900-304-9000 or email at certifications@fhyzics.net.

Online, Instructor-Led Training Program on Managing Teams and Individuals [L5M1] Module of Advanced Diploma in Procurement and Supply, CIPS, UK

CIPS Level-4 Certification and Training or Course-0131

Mode of Delivery: Online
Mode of Teaching: Using the Presentation Deck from CIPS, UK
Duration: 3 Hours
Faculty: Venkadesh Narayanan, CIPS Recognized Instructor
Reference Material: L5M1 Study Guide
Level-5: Advance Diploma in Procurement and Supply

CIPS Level-4 Certification and Training or Course-0132

CIPS Level-4 Certification and Training or Course-0133

Managing Teams and Individuals [L5M1]- LEARNING OUTCOMES

1.0 Understand, analyse and apply management and organisational approaches
1.1 Analyse aspects of organisational behaviour
• The behaviour of people
• The process of management
• The organisational context in which the process of management takes place
• Organisational metaphors
• The psychological contract: individual and organisational expectations
• Interactions with the external environment
1.2 Analyse contemporary approaches to management and organisational behaviour Approaches such as:
• Organisations as a ‘socio-technical’ system
• The systems approach to organisational behaviour
• The contingency approach
• Postmodernism in organisations
1.3 Analyse the origins of management and organisational behaviour
• Classical approaches to organisational behaviour and management
• The development and application of scientific management
• Bureaucracy in organisational design and structure
• The human relations approach
1.4 Evaluate influences that shape organisational behaviour
• The individual
• The group
• The organisation
• Societal influences and the wider environment
• The cultural environment and methodologies for assessing cultural types

2.0 Understand and apply approaches to managing individuals involved in the procurement and supply function
2.1 Analyse how the different behavioural characteristics of individuals can impact on their management style and approach
• Understanding the differences among individuals
• Uniqueness and similarities between individuals
• Idiographic approaches to the development and measurement of individuals
• Emotional intelligence
• Diversity in organisations
• Managing diversity
• Emotional Intelligence - use emotional information to guide thinking and behaviour, and to manage and/or adjust emotions
2.2 Examine how the different learning styles of individuals can impact on their management style and approach
• Learning as a formal and spontaneous process
• Explicit and tacit knowledge
• Cognitive theories of learning
• Approaches to knowledge management
2.3 Differentiate between the approaches to motivation in the management of individuals Approaches such as:
• The meaning of motivation
• Extrinsic and intrinsic motivation
• Frustration induced and constructive behaviours
• Content theories of motivation
• Process theories of motivation
• Equity and goal theories of motivation
2.4 Analyse the major factors that can influence job satisfaction among individuals
• The dimensions of job satisfaction
• Alienation at work
• Approaches to job design, enlargement and enrichment
• Flexible working arrangements

3.0 Understand and apply approaches to managing work groups or teams involved in the procurement and supply function
3.1 Examine the impact of work groups or teams on effective and efficient performance
• Groups, teams and teamwork
• Group values and norms
• Formal and informal groups
3.2 Analyse the stages of development of work groups or teams
• Reasons for the formation of groups/teams
• The work environment: size of the group, capability of the members, the nature of the task, physical setting, communications and the use of technology
• Theories on the stages of group/team development
3.3 Assess the characteristics of effective work groups or teams
• Characteristics of an effective work group
• Perspectives on team roles
• Stages of group dynamics and development
• Self-managed work groups/teams
• Virtual teams and remote working
• The benefits of cultural diversity
3.4 Analyse the nature of role relationships in work groups or teams
• The stakeholders of a procurement and supply function
• Role congruence and incongruence
• Intra group/team cohesion and conflict
• Positive and negative outcomes from conflict
• Behaviours to reduce conflict
• Developing effective groups/teams
• Relationship building based on different individual strengths

4.0 Understand and apply planning approaches for aspects of human resource management for the procurement and supply function
4.1 Define the role of human resource management in organisations
• Definitions of human resource management (HRM)
• HRM policies, activities and functions
• HRM as a shared organisational responsibility
4.2 Examine the skills and knowledge requirements for personnel in the procurement and supply function
• Job analysis and job skills
• Identifying knowledge and skills for roles
• Human capital management
4.3 Identify the key components of a recruitment and selection plan to meet the skills and knowledge needs of the procurement and supply function
• Drafting job descriptions
• Screening and assessing candidates to meet requirements
• The interview process
• The use of IT software solutions in recruitment
• The regulatory aspects of the employment of personnel in the procurement and supply function
• Forms of discrimination and harassment
• Legislative regulation on employment practices 
4.4 Identify a plan for training and development of personnel in the procurement and supply function
• Cost and benefits of training
• Methods, delivery and evaluation of training
• Training needs analysis
• The application of personal development plans
• Performance review and appraisal

5.0 Understand the application of the individual capabilities required to manage the procurement and supply function
5.1 Examine self-development techniques that can be used to improve individual performance
• Learning from mistakes
• Seek and accept feedback from others
• 360 degree reporting
• Maintain, promote and monitor personal and professional honesty and integrity
• Managing up and coping with senior colleagues
• Emotional Intelligence - use emotional information to adjust emotions to adapt environments or to achieve individual goals
5.2 Examine organisational change and approaches to successful change management
• Recognise the need for change
• Understand and manage the strategic drivers for change
• Identify and minimise areas of potential conflict and/ or resistance
• Promote team involvement and collective ownership of change solutions
• Promote and maintain a positive individual and team attitude to the change process
5.3 Assess the requirement for and approaches to diversity in the workplace
• Maintain and promote best practice in valuing and respecting diversity
• Recognise the positive contribution that diversity can make to the work place 
5.4 Assess the requirement for and approaches to equality in the workplace
• Maintain and promote best practice in valuing and respecting equality
• Recognise the positive contribution that equality can make to the work place


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Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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