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Commercial Banking, SOP Manual SOP-144

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The "Commercial Banking, SOP Manual" offers numerous advantages in the financial industry, serving as a comprehensive guide for standardized operating procedures. First and foremost, it promotes consistency and efficiency in banking operations, ensuring that routine tasks such as account management, loan processing, and financial transactions adhere to established protocols. This manual becomes a crucial tool for risk management, outlining procedures for compliance with regulatory requirements, security measures, and fraud prevention. Additionally, the SOP manual facilitates staff training, enabling banking professionals to stay abreast of industry best practices, legal standards, and evolving technologies. It enhances customer service by streamlining processes, reducing errors, and ensuring a uniform customer experience. Ultimately, the "Commercial Banking, SOP Manual" contributes to operational excellence, regulatory compliance, and customer satisfaction, positioning banks to navigate complexities, mitigate risks, and deliver reliable financial services.

CLICK HERE to download the List of SOPs Document in PDF format. Please share this document with your clients, colleagues and senior officers.

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Top 50 Standard Operating Procedures (SOPs) for Commercial Banking 

SOP-144-001: Standard Operating Procedure for Customer Onboarding
SOP-144-002: Standard Operating Procedure for Account Opening
SOP-144-003: Standard Operating Procedure for Know Your Customer (KYC) Compliance
SOP-144-004: Standard Operating Procedure for Credit Risk Assessment
SOP-144-005: Standard Operating Procedure for Loan Application Processing
SOP-144-006: Standard Operating Procedure for Credit Approval
SOP-144-007: Standard Operating Procedure for Collateral Evaluation
SOP-144-008: Standard Operating Procedure for Loan Documentation
SOP-144-009: Standard Operating Procedure for Disbursement of Loans
SOP-144-010: Standard Operating Procedure for Loan Monitoring and Repayment

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SOP-144-011: Standard Operating Procedure for Risk Management
SOP-144-012: Standard Operating Procedure for Fraud Prevention
SOP-144-013: Standard Operating Procedure for Anti-Money Laundering (AML) Compliance
SOP-144-014: Standard Operating Procedure for Transaction Processing
SOP-144-015: Standard Operating Procedure for Cash Management
SOP-144-016: Standard Operating Procedure for Trade Finance Operations
SOP-144-017: Standard Operating Procedure for Treasury Management
SOP-144-018: Standard Operating Procedure for Foreign Exchange Transactions
SOP-144-019: Standard Operating Procedure for Risk-Based Pricing
SOP-144-020: Standard Operating Procedure for Financial Statement Analysis

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SOP-144-021: Standard Operating Procedure for Deposit Management
SOP-144-022: Standard Operating Procedure for Overdraft Facilities
SOP-144-023: Standard Operating Procedure for Electronic Banking Services
SOP-144-024: Standard Operating Procedure for Account Reconciliation
SOP-144-025: Standard Operating Procedure for Customer Complaint Resolution
SOP-144-026: Standard Operating Procedure for Regulatory Compliance
SOP-144-027: Standard Operating Procedure for Internal Audit
SOP-144-028: Standard Operating Procedure for Technology Risk Management
SOP-144-029: Standard Operating Procedure for Data Security
SOP-144-030: Standard Operating Procedure for Disaster Recovery Planning

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SOP-144-031: Standard Operating Procedure for Vendor Management
SOP-144-032: Standard Operating Procedure for Branch Operations
SOP-144-033: Standard Operating Procedure for ATM Management
SOP-144-034: Standard Operating Procedure for Credit Card Operations
SOP-144-035: Standard Operating Procedure for Cross-Selling Products and Services
SOP-144-036: Standard Operating Procedure for Employee Training and Development
SOP-144-037: Standard Operating Procedure for Performance Measurement
SOP-144-038: Standard Operating Procedure for Budgeting and Financial Planning
SOP-144-039: Standard Operating Procedure for Marketing and Branding
SOP-144-040: Standard Operating Procedure for Compliance Training

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SOP-144-041: Standard Operating Procedure for Corporate Social Responsibility
SOP-144-042: Standard Operating Procedure for Crisis Management
SOP-144-043: Standard Operating Procedure for Succession Planning
SOP-144-044: Standard Operating Procedure for Business Continuity
SOP-144-045: Standard Operating Procedure for Board Reporting
SOP-144-046: Standard Operating Procedure for Financial Reporting
SOP-144-047: Standard Operating Procedure for Regulatory Reporting
SOP-144-048: Standard Operating Procedure for Market Research
SOP-144-049: Standard Operating Procedure for Product Development
SOP-144-050: Standard Operating Procedure for Customer Relationship Management

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Standard Operating Procedure - SOP ToolBox (1)
 

SOP ToolBox: If you are reading these lines, I am sure you are looking for Standard Operating Procedure guidelines or SOPs itself. In both the cases, searching in internet will not be yielding any great help. Because no company shares their SOP Development Process and certainly don’t share their SOP Documents. The best way to develop an SOP is creating one for yourself. At Fhyzics, we write SOPs day-in and day-out for companies across the globe including some of the Fortune 500 organisations. Our charge ranges from USD 5000 to USD 50000 depending upon the number of processes to be covered. Certainly, this is not affordable to small and mid-size organisations. Hence, we decided to create this SOP ToolBox to disseminate our 8-Step SOP Development Life-Cycle and best practices at an unbelievably low price.

I always say, writing an SOP is somewhere between art and science. So far you may be clueless on where to start and how to progress on an SOP? This will not be the case after you diligently go through this SOP ToolBox. We have summarised all our secrets here to get you started and to deliver a stunning SOP to your management.

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Industry’s Subsector:
  • Banks, commercial
  • Branches of foreign banks
  • Commercial banking
  • Commercial banks
  • Depository trust companies
  • National commercial banks
  • State commercial banks
Typical Types of Departments Performed in Commercial Banks:
  • Paying Teller’s Department
  • Receiving Teller's Department
  • Note Teller's Department
  • Collection Department
  • Transit Department
  • Loan or Discount Department
  • Credit Department
  • Analysis or Statistical Department
  • Individual Ledger Department
  • General Ledger Department
  • Country Bank Account Department
  • Auditor's Department
  • Exchange Department
  • Purchasing Department
  • New Business Department
  • Safety Deposit Department
  • Special Deposit Department
Industry Process:
Banking is the one of the major segments that determines the wealth of the nation, so it is considered as a part and parcel in economic growth. Commercial banks are regulated and standardized by the respective reserve bank of the country, where the reserve banks implement the banking laws and those are followed by the commercial banks. The industry operation consists of various functions and process. This Industry generates revenue by earning interest for the loan they lend to the customers, and also by collecting charges for the service they provide. Innovative strategies, services, and customer satisfactionare the major facts that determines the success of the commercial banks.

Functions of Commercial Banks:
Primary Functions:
  • Deposit Acceptance
  • Fixed Term deposits
  • Current A/c deposits
  • Recurring deposits
  • Saving A/c deposits
  • Tax saving deposits
  • Deposits for NRIs
  • Lending Money
  • Overdraft facility
  • Loans & Advances
  • Cash Credit
Secondary Functions:
  • Payment of taxes, bills
  • Fund collection through bills, Cheques etc.
  • Transfer of funds
  • Sale-purchase of shares and debentures
  • Collection/Payment of dividend or interest
  • Perform as a trustee and executor of properties
  • Foreign exchange Transactions
  • General Utility Services: locker facility
International Standardand Association Regarding this Industry:
Leading Commercial Banksin the world:
Journals and MagazineRelated to this Industries:
Video related to this article:
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Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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