Standard Operating Procedures (SOP) manual for Human Resources (HR) Department


Human Resources specialists are responsible for Recruiting, Screening, Interviewing and Placing workers. They may also handle employee relations, payroll, benefits, and training. Human Resources managers plan, direct and coordinate the administrative functions of an organization. They oversee specialists in their duties; consult with executives on strategic planning, and link a company's management with its employees. HR specialists tend to focus on a single area, such as recruiting or training. HR generalists handle a number of areas and tasks simultaneously. Small companies will typically have one or two HR generalists on staff, while larger ones may have many devoted to particular areas and services. Depending on your organisation’s capacity, you may choose to assign each responsibility to an individual within your team.

In the late nineties, an ideas started to change. Researches indicated that HR decisions could influence organizational performance. This researches was done by assessing the sophistication of the HR architecture and relating it to business performance. As the HR architecture becomes more sophisticated, the market value per employee increases. Once we know that HR practices increase organizational performance, the next question would be

What are the key roles for HR?
That’s what we will explore in the rest of this article.
1. SOP-HR-01 : Functions and Services offered by HR Department
2. SOP-HR-02 : Policies and Procedures to be adopted by HR Department
3. SOP-HR-03 : Employee hiring process
4. SOP-HR-04 : Employee On-board Orientation
5. SOP-HR-05 : Employee Personal File
6. SOP-HR-06 : Employee Suggestion Scheme
7. SOP-HR-07 : Salary Processing and Disbursement
8. SOP-HR-08 : Provident Fund
9. SOP-HR-09 : ESI
10. SOP-HR-10 : Employee Benefits
11. SOP-HR-11 : Attendance Tracking
12. SOP-HR-12 : Leave Management
13. SOP-HR-13 : Organisation Code of Conduct
14. SOP-HR-14 : Appraisal, Increment & Promotion
15. SOP-HR-15 : Grooming Standards
16. SOP-HR-16 : Healthy & Safety
17. SOP-HR-17 : List of employees
18. SOP-HR-18 : Procedure for lay-offs
19. SOP-HR-19 : List of employees
20. SOP-HR-20 : Asset Register
21. SOP-HR-21: Disciplinary Proceedings
22. SOP-HR-22 : IT, E-mail & Social Media Policy
23. SOP-HR-23 : Transfer Policy
24. SOP-HR-24 : Annual Performance Review
25. SOP-HR-25 : Transfer Policy
26. SOP-HR-26 : Information Sharing
So, these are the various HR roles and responsibilities, but what if your HR team has grown too large, or is taking on too much responsibility? If your team is struggling, it may be time to appoint a manager.

Tags: SOP

Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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