Position Overview
The Supplier Support Specialist is responsible for organising and managing the day to day activity of the prevailing supply base. Whereas the supply manager determines and establishes the supplier in the equipment base and sets his/her property direction, the supplier professional is accountable for managing the day to day movement of that supply base.

Academic Qualification 

• A Bachelor’s degree in business or a related supply chain field or the equivalent of a combination of education and experience
• A Master's degree in vendor management, business development, procurement, sourcing or pricing

Professional Experience

• 4-6 years of experience in supplier management 
• minimum of 2 years’ experience in both vendor management or contracts favoured

Professional Certification

• Certified Inventory Optimisation Professional (CIOP)
• Diploma in Procurement and Supply (Level-4)
• Certified Supply Chain Professional (CSCP)

Roles and Responsibilities 

• The supplier professional is responsible for installing an annual SCoPE (Strategic Commodity Plan and Execution) plan for its commodity.
• Act as a point of contact for process escalations
• Studies and response to escalated requests from internal and external consumers in a gracious, professional, and timely manner
• Monitor and track the effects of constant improvement initiatives to ensure the benefits of the improvements are working 
• Documentation of method design, desktop systems, governance structures, operational templates, procedures and education materials
• Lead training sessions with domestic and international stakeholders

Competencies 

• organizational skills
• attention to detail
• communications skills
• Ability to learn new skills
• consistently multi-task, manage details, and execute
• Work individually and within a team
• customer focus 
• interpersonal and communications skills
• written and spoken English

Travel Requirements: This position requires 15% of travel.

Seniority Level: Specialist

Salary ranges liable on the experience and involvement. Typically this position will be paid 4, 00,000 – 6, 00,000 annually based on experience.

Supplier Support Specialist