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28 December 2020 Monday

Beer, Wine and Liquor Store, SOP Manual SOP-683

By Venkadesh Narayanan
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The SOP (Standard Operating Procedure) Manual for Beer, Wine, and Liquor Stores carries significant consequences for the successful and responsible operation of these establishments. This comprehensive guide delineates standardized procedures for inventory management, sales, age verification, and compliance with licensing regulations. Failure to adhere to these protocols could result in legal consequences, fines, or the revocation of the store's liquor license. The manual is crucial for employee training, ensuring that staff members are well-versed in responsible alcohol sales and customer service. By establishing clear procedures for handling and selling alcoholic beverages, the SOP manual helps mitigate the risk of selling to minors or intoxicated individuals, reducing the potential for legal liabilities. Ultimately, the consequences of not implementing and following the SOP manual in this context extend beyond legal ramifications, impacting the store's reputation, customer trust, and overall business viability.

CLICK HERE to download the List of SOPs Document in PDF format. Please share this document with your clients, colleagues and senior officers.

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Top 50 Standard Operating Procedures (SOPs) for Beer, Wine and Liquor Store 

SOP-683-001: Standard Operating Procedure for Employee Training on Alcohol Regulations   
SOP-683-002: Standard Operating Procedure for Receiving and Inspecting Beer Shipments   
SOP-683-003: Standard Operating Procedure for Receiving and Inspecting Wine Shipments   
SOP-683-004: Standard Operating Procedure for Receiving and Inspecting Liquor Shipments   
SOP-683-005: Standard Operating Procedure for Inventory Management of Beer   
SOP-683-006: Standard Operating Procedure for Inventory Management of Wine   
SOP-683-007: Standard Operating Procedure for Inventory Management of Liquor   
SOP-683-008: Standard Operating Procedure for Rotating Stock of Beer   
SOP-683-009: Standard Operating Procedure for Rotating Stock of Wine   
SOP-683-010: Standard Operating Procedure for Rotating Stock of Liquor   

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SOP-683-011: Standard Operating Procedure for Displaying Beer Products  
SOP-683-012: Standard Operating Procedure for Displaying Wine Products   
SOP-683-013: Standard Operating Procedure for Displaying Liquor Products  
SOP-683-014: Standard Operating Procedure for Pricing and Labeling Beer Products   
SOP-683-015: Standard Operating Procedure for Pricing and Labeling Wine Products  
SOP-683-016: Standard Operating Procedure for Pricing and Labeling Liquor Products   
SOP-683-017: Standard Operating Procedure for Responsible Service of Alcohol   
SOP-683-018: Standard Operating Procedure for Checking ID for Alcohol Purchases   
SOP-683-019: Standard Operating Procedure for Handling Returns of Beer   
SOP-683-020: Standard Operating Procedure for Handling Returns of Wine   

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SOP-683-021: Standard Operating Procedure for Handling Returns of Liquor   
SOP-683-022: Standard Operating Procedure for Monitoring and Controlling Alcohol Sales   
SOP-683-023: Standard Operating Procedure for Security Measures in the Store   
SOP-683-024: Standard Operating Procedure for Cleaning and Sanitizing Beer Storage Areas   
SOP-683-025: Standard Operating Procedure for Cleaning and Sanitizing Wine Storage Areas   
SOP-683-026: Standard Operating Procedure for Cleaning and Sanitizing Liquor Storage Areas   
SOP-683-027: Standard Operating Procedure for Managing Expiry Dates of Beer Products   
SOP-683-028: Standard Operating Procedure for Managing Expiry Dates of Wine Products   
SOP-683-029: Standard Operating Procedure for Managing Expiry Dates of Liquor Products  
SOP-683-030: Standard Operating Procedure for Handling Customer Complaints   

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SOP-683-031: Standard Operating Procedure for Conducting Age Verification Training   
SOP-683-032: Standard Operating Procedure for Conducting Inventory Audits   
SOP-683-033: Standard Operating Procedure for Monitoring and Controlling Store Temperature   
SOP-683-034: Standard Operating Procedure for Managing Special Promotions on Beer   
SOP-683-035: Standard Operating Procedure for Managing Special Promotions on Wine   
SOP-683-036: Standard Operating Procedure for Managing Special Promotions on Liquor   
SOP-683-037: Standard Operating Procedure for Implementing Responsible Beverage Service Programs   
SOP-683-038: Standard Operating Procedure for Staff Communication on Alcohol Policies   
SOP-683-039: Standard Operating Procedure for Preventing and Handling Shoplifting   
SOP-683-040: Standard Operating Procedure for Vendor Communication and Relations   

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SOP-683-041: Standard Operating Procedure for Safe Handling and Disposal of Broken or Damaged Beer Products   
SOP-683-042: Standard Operating Procedure for Safe Handling and Disposal of Broken or Damaged Wine Products   
SOP-683-043: Standard Operating Procedure for Safe Handling and Disposal of Broken or Damaged Liquor Products   
SOP-683-044: Standard Operating Procedure for Conducting Fire Drills and Emergency Evacuation   
SOP-683-045: Standard Operating Procedure for Monitoring and Controlling Noise Levels in the Store   
SOP-683-046: Standard Operating Procedure for Conducting Employee Performance Reviews  
SOP-683-047: Standard Operating Procedure for Handling Cash Transactions   
SOP-683-048: Standard Operating Procedure for Managing Customer Loyalty Programs   
SOP-683-049: Standard Operating Procedure for Displaying and Promoting Local or Craft Beer   
SOP-683-050: Standard Operating Procedure for Displaying and Promoting Local or Craft Wine
 
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Standard Operating Procedure - SOP ToolBox (1)
 

SOP ToolBox: If you are reading these lines, I am sure you are looking for Standard Operating Procedure guidelines or SOPs itself. In both the cases, searching in internet will not be yielding any great help. Because no company shares their SOP Development Process and certainly don’t share their SOP Documents. The best way to develop an SOP is creating one for yourself. At Fhyzics, we write SOPs day-in and day-out for companies across the globe including some of the Fortune 500 organisations. Our charge ranges from USD 5000 to USD 50000 depending upon the number of processes to be covered. Certainly, this is not affordable to small and mid-size organisations. Hence, we decided to create this SOP ToolBox to disseminate our 8-Step SOP Development Life-Cycle and best practices at an unbelievably low price.

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Steps involved to start a beer, wine, and liquor stores:
  1. Plan Your Business
  2. Form a legal entity
  3. Register for taxes
  4. Open a business bank account & credit card
  5. Set up business accounting
  6. Obtain necessary permits and licenses
  7. Get business insurance
  8. Define your brand
  9. Establish your web presence
The North American Industry Classification System (NAICS) has grouped services and activities associated with Beer, Wine, and Liquor Stores under the NAICS industry code 445310. The following list shows some activities that are associated with industry 445310,
  • Beer stores, packaged.
  • Duty free liquor shops.
  • Liquor stores, package.
  • Package store (i.e., liquor).
  • Wine shops, packaged.
Some of the international association of Beer, Wine, and Liquor Stores:
  • Massachusetts Package Stores Association (MPSA).
  • Wine, Spirits and Beer Association in USA (WSBA).
  • Michigan Beer & Wine Wholesalers Association (MBWWA).
  • Geography of Wine, Beer and Spirits Association (GWBSA).
  • The Wine and Spirit Trade Association (WSTA).
  • New York State Liquor Store Association (NYSLA).
  • Liquor & Package Store Association (LPSA).
  • Minnesota Licensed Beverage Association (MLBA).
  • Wine and Spirits Shippers Association (WSSA).
  • Ontario Convenience Stores Association (OCSA).
  • American Homebrewers Association (AHA).
  • Virginia Beer Wholesalers Association (VBWA).
  • Tennessee Wine & Spirits Retailers Association (TWSRA).
  • Atlantic Convenience Store Association (ACSA).
  • Association Alcohols & Breweries Limited (AABL).
  • National Beer Wholesalers Association (NBWA).
Few of the World’s best companies in this industry are,
Some of the magazines and journals that will keep you track on:
You Tube:
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Fhyzics supports organisations in developing the following documentations:
Standard Operating Procedures (SOPs), Work Instructions, Policies and Procedures, Process Flow Diagrams, Job Descriptions, Training Manuals, Employee Handbooks, Compliance Guidelines, Quality Assurance Manuals, Health and Safety Procedures, Risk Management Plans, Business Continuity Plans, Internal Audit Procedures, Incident Reporting Forms, Performance Management Guidelines, Change Management Procedures, Vendor Management Guidelines, Customer Service Protocols, IT Security Policies, IT Support Documentation, Disaster Recovery Plans, Operational Checklists, Data Management Policies, Confidentiality Agreements, Non-Disclosure Agreements, Employee Onboarding Procedures, Employee Exit Procedures, Performance Appraisal Forms, Employee Code of Conduct, Conflict Resolution Procedures, Product Development SOPs, Supply Chain Management Guidelines, Procurement Guidelines, Inventory Management SOPs, Shipping and Receiving Procedures, Production Scheduling SOPs, Maintenance Procedures, Equipment Calibration Documents, Environmental Compliance Documentation, Sustainability Policies, Customer Feedback Forms, Marketing Strategies, Advertising Guidelines, Brand Management Guidelines, Product Packaging SOPs, Laboratory Testing Procedures, Regulatory Compliance Documentation, Tax and Accounting Procedures, Contract Management Procedures, Legal Compliance Guidelines, Financial Reporting Procedures, Budgeting Procedures, Internal Control Procedures, Fraud Prevention Policies, Asset Management Guidelines, Purchase Order Procedures, Sales and Distribution Guidelines, Client Contracts, Customer Return Policies, Internal Communication Protocols, Vendor Evaluation Forms, Product Safety Standards, Workplace Health and Safety Standards, Public Relations Procedures, Social Media Management Guidelines, Crisis Management Plans, Employee Grievance Procedures, Privacy and Data Protection Policies, Digital Transformation Guidelines, Innovation Management Procedures, Continuous Improvement Guidelines, Strategic Planning Documents, Corporate Social Responsibility (CSR) Guidelines, Audit Trails and Records, Employee Training and Development Records, Succession Planning Documents, Talent Acquisition Procedures, Team Collaboration Protocols, Employee Benefit Plans, Workplace Diversity Guidelines, Time and Attendance Tracking, Payroll Procedures, Employee Leave Policies, Conflict of Interest Policy, Emergency Response Procedures, Environmental Impact Assessment Procedures, Transportation and Logistics Procedures, Inventory Control Forms, Warehouse Management Guidelines, Product Lifecycle Management SOPs, Customer Satisfaction Surveys, Third-Party Risk Assessment Guidelines, Technology Adoption Policies, Software Licensing Guidelines, Security Incident Response Procedures, Supply Chain Risk Management Policies, Product Recall Procedures, Food Safety Guidelines, Employee Wellness Programs, Workplace Ergonomics Guidelines.

Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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