This article discusses “Credit Department and its SOP Manual”. Credit department in a bank that evaluates the financial condition of credit applicants and maintains a log of loan payments on currently outstanding loans. Credit information is gathered on a confidential basis and stored for future reference.

Role and Responsibility of Credit Officers:

• Review loan requests
• Assess clients’ financial status
• Evaluate creditworthiness and risks
• Contact clients to gather financial data and documentation
• Analyze risks and approve or reject loan requests
• Calculate financial ratios (e.g. credit scores and interest rates)
• Set up payment plans
• Maintain updated records of loan applications
• Follow up with clients about loan renewals
• Monitor progress of existing loans

• Maximizing Sales
• Accelerating cash inflow
•  Minimizing bad debt losses
• Reviewing and approving new accounts
• Developing and updating credit and collection policies
• Establishing appropriate credit limits and terms of sale for new and active customers.

• National Association of Credit Management (NACM).
• Finance, Credit and International Business Association (FCIBA).
• The Association of Credit and Collection Professionals (ACCP).
• Credit Services Association (CSA).
• Indian Banks Association (IBA).
• The Malta Association of Credit Management (MACM).
• Association of Asia Confederation Credit Union (AACCU).
• The American Medical Association (AMA).
• National Consumer Reporting Association (NCRA).
• Risk Management Association (RMA).
• Digital Lenders Association of India (DLAI).
• Bank Card Association (BCA).
• Credit Services Association (CSA).
• The Japan Consumer Credit Association (JCCA).
• Chicago Fire Officers Association (CFOA).
• The Association of Corporate Treasures (ACT).
• The Association for Financial Professionals (AFP).
• Association for Enterprise Opportunity (AEO).
• Association of Credit Union Internal Auditors (ACUIA).
• Credit First National Association (CFNA).
• Ghana Co-Operative Credit Unions Association (GCCUA).
• ALEAP Credit Guarantee Association (CGA).
• Georgia Bankers Association (GBA).
• Heartland Credit Union Association (HCUA).
• Hopi Credit Association (HCA)
•  Northwest Credit Union Association (NCUA).
• Special Assets Management Association (SAMA).
• American Sociological Association (ASA).
• Kenya Bankers Association (KBA).
• South Carolina Bankers Association (SCBA).
• Cross State Credit Union Association (CSCUA).
• Association Continuing Education Credit (ACEC).
• Credit Union Mortgage Association (CUMA).
• Community Association Payment (CAP).
• Riverside Sheriffs Association (RSA).
• Government Finance Officers Association (GFOA).
• Association of Secondary Teachers in Ireland (ASTI).
• Financial Counseling Association of America (FCAA).
• Employees Credit Association (ECA).
• American Osteopathic Association (AOA).
• International Bar Association (IBA).
• Sandestin Owners Association (SOA).
• Arkansas Education Association Federal Credit Union (AEAFCU).
• Self Employed Women’s Association (SEWA).
• California Association of Collectors (CAC).
• Iowa Geothermal Association (IGA).
• The Credit Protection Association (CPA).
• Credit Union Association of the Dakotas (CUAD).
•  Merchants Credit Association (MCA).
• Association of Legal Administrators (ALA).

• ISO 9000 Quality system
•  ISO 9001: 2015
• ISO 27001: 2013
• ISO 9001: 2008
• ISO 14001: 2015

• Equifax
•  Experian
• TransUnion

• Finance magazine | https://iupindian.in  |
• The Journal of finance | https://onlinelibrary.wiley.com  |
• Indian journal of finance and banking | www.cribfb.com  |
• LSE Accounting magazine | www.ise.ac.uk  |
• Journals of accounting | www.icaew.com  |
• International Journal of Theoretical Physics | www.springer.com  |
• Indian journal of finance | https://journals.indexcopernicus.com  |
• The EMBO Journal | www.embopress.org  |
• Journal of Forestry | https://academic.oup.com  |
• Indian journal of finance | www.indianjournaloffinance.co.in  |
• Journal of Marketing | www.ama.org  |
• Journal of emergency medicine | www.jem-journal.com  |
• Journal of critical reviews | www.jcreview.com  |