SOP Manual for Learning & Development Department


This article discusses “Learning & Development Department and its SOP Manual”. Learning and Development often sits within the HR function as it's training arm.

Learning and development is a way of accruing value in employees that involves evaluating staff for potential and then developing it, “on-boarding” new staff and honing the skills of current employees. This is accomplished using appropriate curriculum and techniques such as coaching, individual and team training, and staff assessments. The term “learning” often applies to immediate teaching, and “development” has a longer-term connotation.

Learning and development department activities are,

  • Management Development.
  • Soft skills development.
  • Technical Skills Development (Department wise training)
  • Personal Effectiveness.
  • Basic Skill Development.
  • Time Management.
  • Effective leadership
Types of Learning and development:
  •  Technical or Technology Training
  • Quality Training
  • Skills Training
  • Soft Skills Training
  • Professional Training and Legal Training
  • Team Training
  • Managerial Training
  • Safety Training
Role and Responsibility for Learning & Development Department:
  • Create and execute learning strategies and programs
  • Evaluate individual and organizational development needs
  • Implement various learning methods company wide (e.g. coaching, job-shadowing, online training)
  • Design and deliver e-learning courses, workshops and other training.
  • Assess the success of development plans and help employees make the most of learning opportunities
  • Help managers develop their team members through career pathing.
  • Track budgets and negotiate contracts
  • Hire and oversee training and L&D Specialists.
Some of the international association of Learning & Development Department:
  • The Association for Talent Development (ATD).
  • Training Industry Associations (TIA).
  • The International Association for Continuing Education and Training (IACET).
  •  Association for Educational Communications and Technology (AECT).
  • Ahmedabad Management Association (AMA).
  • European Association of Development Research and Training Institutes Academic Network (EADRTIAN).
  •  Automotive Research Association of India (ARAI).
  • Human Development and Capability Association (HDCA).
  • Electrical Research and Development Association (ERDA).
  • International Air Transport Association (IATA).
  • The National Career Development Association (NCDA).
  • Product Development and Management Association (PDMA).
  • Association of Employment and Learning Providers (AELP).
  • Association for Land Reform and Development (ALRD).
  • Association on Higher Education and Disability (AHED).
  • National Human Resources Association (NHRA).
  •  American Counseling Association (ACA).
  • Local Government Association (LGA).
  • The Hong Kong Management Association (HKMA).
  • Learning Disabilities Association of America (LDAA).
International Standard related to this industry:
  • ISO 29993: 2017
  • ISO 21001: 2018
  • ISO 9001: 2008
  • ISO 9001: 2015
  • ISO 45001: 2018
Few of the World best Companies in this industry are,
  • Yelp
  • Pixar
  • Airbnb
  • Earls
  • Etsy
  • Overdrive
  • Thrive Digital
  • 1800 Got Junk
  • Culture Amp
  • Digital Ocean
  • Optoro
Some of the magazine and journals that will keep you track on:

You Tube:

Written by SOP Team

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