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SOP Manual for Non-Scheduled Chartered Passenger Air Transportation SOP-384

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The returns of an SOP (Standard Operating Procedure) Manual for Non-Scheduled Chartered Passenger Air Transportation are substantial in ensuring operational efficiency, safety, and customer satisfaction in the aviation industry. Firstly, the manual serves as a foundational tool for employee training, ensuring a consistent understanding of procedures and promoting effective and reliable operations.

Secondly, it contributes to safety by delineating standardized procedures for flight operations, emergency responses, and aircraft maintenance. This enhances overall safety standards and ensures compliance with aviation regulations.

Moreover, the SOP Manual supports operational consistency, reducing errors, and improving reliability. This, in turn, leads to enhanced customer satisfaction as passengers experience a consistent and well-organized charter service.

Additionally, the manual aids in regulatory compliance, mitigating legal risks, and reinforcing the company's commitment to industry standards. The returns extend to increased operational efficiency, customer loyalty, and a strengthened position in the competitive field of non-scheduled chartered passenger air transportation.

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Top 50 Standard Operating Procedures (SOPs) for Non-Scheduled Chartered Passenger Air Transportation 

SOP-384-001: Standard Operating Procedure for Non-Scheduled Chartered Passenger Air Transportation   
SOP-384-002: Standard Operating Procedure for Flight Scheduling and Planning   
SOP-384-003: Standard Operating Procedure for Aircraft Inspection and Maintenance   
SOP-384-004: Standard Operating Procedure for Crew Briefing and Training   
SOP-384-005: Standard Operating Procedure for Passenger Reservation and Ticketing 
SOP-384-006: Standard Operating Procedure for Aircraft Loading and Weight Distribution   
SOP-384-007: Standard Operating Procedure for Pre-flight Checks and Procedures   
SOP-384-008: Standard Operating Procedure for In-flight Services   
SOP-384-009: Standard Operating Procedure for Emergency Response and Evacuation 
SOP-384-010: Standard Operating Procedure for Security Measures   

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SOP-384-011: Standard Operating Procedure for Baggage Handling   
SOP-384-012: Standard Operating Procedure for Fueling Procedures   
SOP-384-013: Standard Operating Procedure for Weather Monitoring and Decision-making   
SOP-384-014: Standard Operating Procedure for Aircraft De-icing   
SOP-384-015: Standard Operating Procedure for Ground Handling at Airports   
SOP-384-016: Standard Operating Procedure for Air Traffic Control Communications   
SOP-384-017: Standard Operating Procedure for Pilot Communication Protocols   
SOP-384-018: Standard Operating Procedure for Crew Rest and Duty Time   
SOP-384-019: Standard Operating Procedure for Aircraft Navigation and Route Planning   
SOP-384-020: Standard Operating Procedure for Aircraft Discrepancy Reporting   

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SOP-384-021: Standard Operating Procedure for Cabin Crew Responsibilities   
SOP-384-022: Standard Operating Procedure for Medical Emergency Response   
SOP-384-023: Standard Operating Procedure for Onboard Security Measures   
SOP-384-024: Standard Operating Procedure for Passenger Briefing and Safety Instructions   
SOP-384-025: Standard Operating Procedure for Aircraft Cleaning and Sanitization   
SOP-384-026: Standard Operating Procedure for Catering and In-flight Meals   
SOP-384-027: Standard Operating Procedure for Aircraft Ground Turnaround   
SOP-384-028: Standard Operating Procedure for Aircraft Deplaning   
SOP-384-029: Standard Operating Procedure for Crew Changeover   
SOP-384-030: Standard Operating Procedure for In-flight Entertainment   

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SOP-384-031: Standard Operating Procedure for Aircraft Logbook Maintenance   
SOP-384-032: Standard Operating Procedure for Passenger Complaint Handling   
SOP-384-033: Standard Operating Procedure for Crew Fatigue Management   
SOP-384-034: Standard Operating Procedure for Aircraft Lease and Charter Agreements   
SOP-384-035: Standard Operating Procedure for Training and Certification of Flight Crew   
SOP-384-036: Standard Operating Procedure for Aircraft Incident Reporting   
SOP-384-037: Standard Operating Procedure for Aircraft Modification and Upgrades   
SOP-384-038: Standard Operating Procedure for Flight Data Monitoring   
SOP-384-039: Standard Operating Procedure for Crew Resource Management   
SOP-384-040: Standard Operating Procedure for Communication with Air Traffic Control   

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SOP-384-041: Standard Operating Procedure for Aircraft Records Management   
SOP-384-042: Standard Operating Procedure for Flight Planning Software Usage   
SOP-384-043: Standard Operating Procedure for Aircraft Lease Return   
SOP-384-044: Standard Operating Procedure for Aircraft Storage and Maintenance   
SOP-384-045: Standard Operating Procedure for Pilot Training Programs   
SOP-384-046: Standard Operating Procedure for Aircraft Insurance Procedures   
SOP-384-047: Standard Operating Procedure for Aircraft Retirement   
SOP-384-048: Standard Operating Procedure for Aircraft Salvage and Disposal   
SOP-384-049: Standard Operating Procedure for Airworthiness Certification   
SOP-384-050: Standard Operating Procedure for Continuous Improvement in Air Transportation
 

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Standard Operating Procedure - SOP ToolBox (1)
 

SOP ToolBox: If you are reading these lines, I am sure you are looking for Standard Operating Procedure guidelines or SOPs itself. In both the cases, searching in internet will not be yielding any great help. Because no company shares their SOP Development Process and certainly don’t share their SOP Documents. The best way to develop an SOP is creating one for yourself. At Fhyzics, we write SOPs day-in and day-out for companies across the globe including some of the Fortune 500 organisations. Our charge ranges from USD 5000 to USD 50000 depending upon the number of processes to be covered. Certainly, this is not affordable to small and mid-size organisations. Hence, we decided to create this SOP ToolBox to disseminate our 8-Step SOP Development Life-Cycle and best practices at an unbelievably low price.

I always say, writing an SOP is somewhere between art and science. So far you may be clueless on where to start and how to progress on an SOP? This will not be the case after you diligently go through this SOP ToolBox. We have summarised all our secrets here to get you started and to deliver a stunning SOP to your management.

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The North American Industry Classification System (NAICS) has grouped services and activities associated with Non-scheduled chartered passenger air transportation under the NAICS industry code 481211. The following list shows some activities that are associated with industry 481211,

1. Standard Operating Procedures (SOP) Manual for Accounts Department
2. Standard Operating Procedures (SOP) Manual for Finance Department
3. Standard Operating Procedures (SOP) Manual for Customer Service
4. Standard Operating Procedures (SOP) Manual for CRM Department
5. Standard Operating Procedures (SOP) Manual for Credit Department
6. Standard Operating Procedures (SOP) Manual for Treasury Department
7. Standard Operating Procedures (SOP) Manual for Human Resources (HR) Department
8. Standard Operating Procedures (SOP) Manual for Training Department
9. Standard Operating Procedures (SOP) Manual for Learning & Development Department
10. Standard Operating Procedures (SOP) Manual for Administration Department
11. Standard Operating Procedures (SOP) Manual for Front Office

12. Standard Operating Procedures (SOP) Manual for House Keeping
13. Standard Operating Procedures (SOP) Manual for Safety Department
14. Standard Operating Procedures (SOP) Manual for Security Department
15. Standard Operating Procedures (SOP) Manual for Facilities Management Department
16. Standard Operating Procedures (SOP) Manual for Vigilance Department
17. Standard Operating Procedures (SOP) Manual for Legal Department
18. Standard Operating Procedures (SOP) Manual for Information Technology (IT) Department
19. Standard Operating Procedures (SOP) Manual for Sales & Marketing Department
20. Standard Operating Procedures (SOP) Manual for Design & Engineering 
21. Standard Operating Procedures (SOP) Manual for Procurement Department
22. Standard Operating Procedures (SOP) Manual for Production
23. Standard Operating Procedures (SOP) Manual for SRM Department
24. Standard Operating Procedures (SOP) Manual for Supply Chain Department
25. Standard Operating Procedures (SOP) Manual for Warehouse
26. Standard Operating Procedures (SOP) Manual for New Product Development Department
27. Standard Operating Procedures (SOP) Manual for Research and Development  
28. Standard Operating Procedures (SOP) Manual for Quality Department
29. Standard Operating Procedures (SOP) Manual for Calibration Department
30. Standard Operating Procedures (SOP) Manual for Maintenance Department

  • Non-scheduled air carriers passenger: These operator need a no-objection certificate from the directorate general of civil aviation (DGCA) to import in aircraft which will be valid for three year. An operator should have the following minimal paid up capital for passenger. Rs.20 million ($327,868)   up to two aeroplane or helicopter. Rs 50 million ($815000) amount up to three or five aeroplane and helicopter. Rs. 150 million ($2.44 million) amount more than 10 aeroplane or helicopter.
  • Air taxi services.
  • Passenger charter aircraft categories of service include:
  • Seaplanes - example DHC-2 Beaver.
  • Turbo prop –example Pilatus PC-12
  • Light  jet – example  phenom 300
  • Mid cabin jet – example learjet 60
  • Super cabin jet – example citation X
  • Large jet – example falcon 900
  • Ultra long – example gulfstream V
  • VIP airlines- example boeing business jet.
  • Charter air passenger services.
  • Helicopter passenger carriers (except scenic, sightseeing), non-scheduled.
   
Some of the challenges of industry:
  •  Fuel costs
  •  Trade protectionism
  •  Safety and security
  •  Over-capacity
Few of the World’s best companies in this industry are,
Some of the International Association connected with this industry:
  • International Air Transport Association (IATA) | https://www.iata.com|
  • Association of European Airlines (AEA)
  • National Air Carrier Association (NACA) | https://naca.aero|
  • International Civil Aviation Organization (ICAO)
  • Airlines for America (A4A)
  • Transported Asset Protection Association (TAPA)
Journals and article related to this industry:

Research By : Pavithraprabha 

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Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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