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SOP Manual for Scenic and Sightseeing Transportation on Water SOP-095

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The consequence of implementing an SOP (Standard Operating Procedure) Manual for Scenic and Sightseeing Transportation on Water is a marked improvement in safety, operational efficiency, and overall customer experience. This manual serves as a critical guide for water-based tour operators, delineating protocols for vessel navigation, emergency procedures, passenger safety, and equipment maintenance. By adhering to these standardized procedures, operators can significantly reduce the risk of accidents, ensuring a secure environment for both passengers and crew.

Moreover, the SOP Manual contributes to the enhancement of customer satisfaction by providing a consistent and high-quality experience during sightseeing activities on water. Clear guidelines for route planning, communication protocols, and emergency response measures not only bolster safety but also cultivate a positive reputation for operators in the tourism industry. Ultimately, the consequence is the establishment of a reliable and well-regulated scenic and sightseeing transportation service on water, fostering trust among passengers and contributing to the industry's overall success.

CLICK HERE to download the List of SOPs Document in PDF format. Please share this document with your clients, colleagues and senior officers.

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Top 50 Standard Operating Procedures (SOPs) forScenic and Sightseeing Transportation on Water  

SOP-095-001: Standard Operating Procedure for Vessel Inspection and Maintenance
SOP-095-002: Standard Operating Procedure for Crew Training and Certification
SOP-095-003: Standard Operating Procedure for Passenger Safety Briefings
SOP-095-004: Standard Operating Procedure for Emergency Response and Evacuation
SOP-095-005: Standard Operating Procedure for Vessel Maneuvering and Navigation
SOP-095-006: Standard Operating Procedure for Passenger Boarding and Disembarking
SOP-095-007: Standard Operating Procedure for Ticketing and Reservations
SOP-095-008: Standard Operating Procedure for Customer Service
SOP-095-009: Standard Operating Procedure for Onboard Amenities and Services
SOP-095-010: Standard Operating Procedure for Accessibility Services

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SOP-095-011: Standard Operating Procedure for Vessel Cleanliness and Sanitation
SOP-095-012: Standard Operating Procedure for Waste Management
SOP-095-013: Standard Operating Procedure for Environmental Protection
SOP-095-014: Standard Operating Procedure for Weather Monitoring
SOP-095-015: Standard Operating Procedure for Trip Planning and Scheduling
SOP-095-016: Standard Operating Procedure for Route Navigation Planning
SOP-095-017: Standard Operating Procedure for Vessel Security Measures
SOP-095-018: Standard Operating Procedure for First Aid and Medical Response
SOP-095-019: Standard Operating Procedure for Passenger Communication
SOP-095-020: Standard Operating Procedure for Onboard Entertainment

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SOP-095-021: Standard Operating Procedure for Food and Beverage Services
SOP-095-022: Standard Operating Procedure for Alcoholic Beverage Management
SOP-095-023: Standard Operating Procedure for Onboard Retail Services
SOP-095-024: Standard Operating Procedure for Regulatory Compliance
SOP-095-025: Standard Operating Procedure for Vessel Inspections and Certifications
SOP-095-026: Standard Operating Procedure for Life Saving Equipment Inspection
SOP-095-027: Standard Operating Procedure for Fire Safety Drills
SOP-095-028: Standard Operating Procedure for Vessel Communications
SOP-095-029: Standard Operating Procedure for Passenger Counting
SOP-095-030: Standard Operating Procedure for Fare Collection

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SOP-095-031: Standard Operating Procedure for Special Event Planning
SOP-095-032: Standard Operating Procedure for Photography and Filming Policies
SOP-095-033: Standard Operating Procedure for Public Relations and Marketing
SOP-095-034: Standard Operating Procedure for Ticket Pricing and Discounts
SOP-095-035: Standard Operating Procedure for Reservation Systems
SOP-095-036: Standard Operating Procedure for Onboard Announcements
SOP-095-037: Standard Operating Procedure for Crew Communication
SOP-095-038: Standard Operating Procedure for Passenger Conduct Policies
SOP-095-039: Standard Operating Procedure for Wildlife Interaction Guidelines
SOP-095-040: Standard Operating Procedure for Historical and Cultural Commentary

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SOP-095-041: Standard Operating Procedure for Onboard Interpretive Services
SOP-095-042: Standard Operating Procedure for Crew Rest and Rotation
SOP-095-043: Standard Operating Procedure for Passenger Complaint Resolution
SOP-095-044: Standard Operating Procedure for Vessel Maintenance Logs
SOP-095-045: Standard Operating Procedure for Fueling and Energy Management
SOP-095-046: Standard Operating Procedure for Navigation Charts and Instruments
SOP-095-047: Standard Operating Procedure for Port Access and Docking
SOP-095-048: Standard Operating Procedure for Waste Disposal Permits
SOP-095-049: Standard Operating Procedure for Passenger Liability Waivers
SOP-095-050: Standard Operating Procedure for Onboard Internet Services

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Standard Operating Procedure - SOP ToolBox (1)
 

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The North American Industry Classification System (NAICS) has grouped services and activities associated with scenic and sightseeing transportation water under the NAICS industry code 487210. The following list shows some activities that are associated with industry 487210,
  •  Airboat (i.e.,swamp buggy) operation.
  •  Boat, fishing charter, operation.
  •  Dinner cruises.
  •  Excursion boat operation.
  •  Fishing boat charter operation.
  •  Harbor sightseeing tours.
  •  Hovercraft sightseeing operation.
  •  Scenic and sightseeing excursions, water.
  •  Sightseeing boat operation.
  •  Swamp buggy operation.
  •  Whale watching excursions.

1. Standard Operating Procedures (SOP) Manual for Accounts Department
2. Standard Operating Procedures (SOP) Manual for Finance Department
3. Standard Operating Procedures (SOP) Manual for Customer Service
4. Standard Operating Procedures (SOP) Manual for CRM Department
5. Standard Operating Procedures (SOP) Manual for Credit Department
6. Standard Operating Procedures (SOP) Manual for Treasury Department
7. Standard Operating Procedures (SOP) Manual for Human Resources (HR) Department
8. Standard Operating Procedures (SOP) Manual for Training Department
9. Standard Operating Procedures (SOP) Manual for Learning & Development Department
10. Standard Operating Procedures (SOP) Manual for Administration Department
11. Standard Operating Procedures (SOP) Manual for Front Office

12. Standard Operating Procedures (SOP) Manual for House Keeping
13. Standard Operating Procedures (SOP) Manual for Safety Department
14. Standard Operating Procedures (SOP) Manual for Security Department
15. Standard Operating Procedures (SOP) Manual for Facilities Management Department
16. Standard Operating Procedures (SOP) Manual for Vigilance Department
17. Standard Operating Procedures (SOP) Manual for Legal Department
18. Standard Operating Procedures (SOP) Manual for Information Technology (IT) Department
19. Standard Operating Procedures (SOP) Manual for Sales & Marketing Department
20. Standard Operating Procedures (SOP) Manual for Design & Engineering 
21. Standard Operating Procedures (SOP) Manual for Procurement Department
22. Standard Operating Procedures (SOP) Manual for Production
23. Standard Operating Procedures (SOP) Manual for SRM Department
24. Standard Operating Procedures (SOP) Manual for Supply Chain Department
25. Standard Operating Procedures (SOP) Manual for Warehouse
26. Standard Operating Procedures (SOP) Manual for New Product Development Department
27. Standard Operating Procedures (SOP) Manual for Research and Development  
28. Standard Operating Procedures (SOP) Manual for Quality Department
29. Standard Operating Procedures (SOP) Manual for Calibration Department
30. Standard Operating Procedures (SOP) Manual for Maintenance Department
31. Standard Operating Procedures (SOP) Manual for Logistics Department

NAICS Code:
  •  713990 – Providing recreation service, such as fishing guides, parasailing, white water rafting and water sking.
  • 48321 – Providing water taxi services.
  • 483 – Providing water transportation of passengers.
  • 713210 – Operating floating casinos (i.e., gambling cruises or river boat casinos).
  • 532284 – Providing boat rental without operators.
SIC Code:
  •  7999 – Amusement and recreation service, Not elsewhere classified.
  •  4489 – Water transportation of passenger, Not elsewhere classified.

Some of the international association for water transportation:

  • International Association of Amusement parks and Attractions.

Few of the World’s best companies in this industry are,

  • Spirit cruises LLC | Chicago | United State of America |
    spiritcruises.com
  • Premier Yachts inc | Chicago | United State of America |
    odysseycruises.com
  • Bombard mar & resort mgt svcs | San pedro | United State of America |  
  • Chipper Navigation inc | Seattle | United State of America |
    clippervacations.com
  • Harbor cruises LLC | Boston | United State of America |
    bostonharborcruises.com
  • Gougeon brothers inc | Bay city | United State of America |
    gougeon.com
  • New orleans steamboat company | New orleans | United State of America |
    steamboatnatchez.com
  • Bb Riverboats inc | Newport | United State of America |
    bbriverboats.com
  • Hy Line Cruises | United State |
    hylinecruises.com
  • Frontiers International Travel | Gibsonia | United State of America |
    frontierstravel.com
  • AAA White Water | Washington | United State of America |
    aaa.com
  • Lin Wa Cruises | Florida | United State |
    ncl.com
  • Amazing Grace | Wellingborough | United kingdom |
    amazinggrace.eu
  • Sea Landing | Ardmore | United State of America |
  • Atlantis Submarines Hawaii  LLC | Homolulu | United State of America |
    atlantisadventures.com
  • Chattanooga Riverboat Co | Chattanooga | United State of America |
  • Hyannis Harbor tours inc | Hyannis | United State of America |
    hylinecruises.com
  • Glass Bottom Boat Pennekamp | United State of America |
  • Classic Harbor Line | Boston | United State of America |
    https://boston-sailing.com

Some of the journals and article that will keep you on track:

Research By : Pavithraprabha 
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Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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