Position Overview
In cooperation with key services stakeholders at operations, you will guide the company that manages outsourced business people that serve as consumer support, difficulty solvers. You’ll be an essential part of scaling processes to provide a stable, steady, and positive exposure for our customers.
Academic Qualification
- Bachelor’s degree
- (Master preferred) in Business, Supply Chain
Professional Experience
- 5+ years of expertise working in a fast-paced consumer payment background
- Management Experience
Professional Certification:
- Certified Inventory Optimisation Professional (CIOP)
- Diploma in Procurement and Supply (Level-4)
- Certified Supply Chain Professional (CSCP)
Roles and Responsibility
- Direct a team to produce, expand and deliver upon operations metrics needed for our company to meet consumer needs and private company performance goals.
- Manage the thriving execution of cross-functional method development businesses to discuss important business issues or occasions (e.g., forecasting, automation, and productivity improvement).
- Cooperate with other officers in services to ensure flexibility in method, production, and experience across sites.
- Manage the hiring, on boarding, training, and performance management of a team of Program Managers and Business Analysts.
- Identify and advocate for additional resources and reporting needed for your team to succeed.
- Work with our product and engineering teams to make improvements that drive strong results.
Competencies
- Strong team building
- Decision making
- Planning skills.
- Teamwork
- Communication skills
- People management skills.
- Computer literacy a must.
- Knowledgeable
- Accountability
- organization skills
Travel Requirements: This position requires 15% of travel.
Seniority Level: Manager
- Salary ranges liable on the experience and involvement. Typically this position will be paid 4, 00,000 – 8, 00,000 annually based on experience.
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