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101 Questions for Saloon & Spa Business Plan

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Business plan is the most important tool before starting any business. Banks and investors want to see your clear version of business plan before they discuss financing. So, if you want to consult / hire an advisor to establish or develop your salon business plan, we can help you to achieve its clear and realistic versions.


  1. Have you decided the location of operation?
  2. Which one you’re looking for (Saloon / Spa /Parlour)?
  3. What’s the Mission, Vision and Values of an organisation?
  4. Have you analysed the demography of that area? (Age &Gender).
  5. Have your analysed the people’s taste in that area?
  6. How many competitors are there (in 10 kms radius)?
  7. What are the services your organization offers?
  8. Do you provide any door-step services?
  9. Is there any partnership with cosmetic brands?
  10. What are the terms and conditions with those brands?
  11. How many residences are there in that locality (app.)?
  12. Which are the most opted services?
  13. Analyse the fashion updates for the people in that 
  14. What is the organization’s management structure?
  15. Have you registered the company?
  16. How many employees (both staffs & service professionals) are needed?
  17. Are there any eligibility criteria?
  18. Do they require any special certifications?
  19. What are the trainings they must undergo?
  20. What’s the training period?
  21. Do you have any training centres?
  22. Any tie-up with the NGOs?
  23. How does the materials & cosmetics supply works?
  24. Who’s the main distributor?
  25. Is there any terms and conditions with the distributors?
  26. What’s the size of the facility?
  27. What’s the range of the services?
  28. Any special discounts available for college students?
  29. Do you’ve any Standard Operating Procedure available for the employees?
  30. What are the additional free services offered?
  31. Is there any waiting lounge available?
  32. Do you’ve any tie-up with other businesses?
  33. What are the equipment needed?
  34. How the materials will be sorted?
  35. Any special methodology followed for the sanitation of equipment?
  36. How the facility interior will be looking like?
  37. How the facility exterior will be looking like?
  38. Do you have any appointment booking facility?
  39. Is there any special facility for the physically challenged?
  40. Do you follow any ISO standards?
  41. What are the ISO Standards?
  42. Do you have different place for male and female services?
  43. What’s the plan-o-gram for the facility?
  44. Do you have Air-Conditioned facility?
  45. What’s the maximum number of persons accommodated at one time?
  46. Do you’ve any Standard Operating Procedure available for the maintenance team?
  47. How often the facility floors must be cleaned?
  48. Any special methodology for cleaning?
  49. How often the collected amount must be deposited in the bank?
  50. Do you’ve any Standard Operating Procedure (SOP) available for the account’s person?
  51. Have you bought the fire license from local authority?
  52. What are the business related regulatory issues?
  53. Is the place insured?
  54. Do you’ve any Standard Operating Procedure available for the Material Purchase team?
  55. Have you calculated the operational expenses?
  56. Have you calculated the capital expenses?
  57. What are the marketing tactics?
  58. Which software is used for billing?
  59. Is it an own / rented space?
  60. How much is the monthly rent?
  61. Do you require any genset facility?
  62. What’s the methodology for disposing wastes?
  63. What’s the procedure for expired cosmetics?
  64. How many total slotsare there for a day?
  65. Where the disposal bins must be placed?
  66. What are the modes of payment for the customers?
  67. What are the modes of payment for the distributors?
  68. How much on-hand inventory is needed?
  69. How often the materials amount needs to be calculated?
  70. Do you’ve any Standard Operating Procedure available for the materials auditing?
  71. What’s the facility operational time?
  72. What are the different modes of appointment placement?
  73. What are the sales strategies?
  74. What’s the employee salary structure?
  75. What’s the professional’s salary structure?
  76. How many days in a month will it take to reach break-even point?
  77. What are the operational risks?
  78. What are the business risks?
  79. How to mitigate that risk?
  80. What are the revenue modes?
  81. What’s the cost structure?
  82. Who is your key resource?
  83. What is your key activity?
  84. Organizations unique value
  85. What are the basic supplies needed?
  86. What is your operational methodology?
  87. Do you offer any consultations services?
  88. Do you have any first aidkits?
  89. What are the other facilities needed for the seamless flow of operations?
  90. Do you’ve any Standard Operating Procedure available for the service department?
  91. Do you have the proof of ownership of the premises?
  92. Do you have a floor plan?
  93. Do you have a proof of document for obtaining license?
  94. You have any connection with the local artists?
  95. Any credit-based purchases are there?
  96. Who’s responsible the final decisions making?
  97. Do you’ve any experience in a salon-based business previously?
  98. Have you hired a professional?
  99. How much is your initial investment?
  100. Have you done your financial projections?
  101. Any special services for senior-citizens?

 

Written by Venkadesh Narayanan

Venkadesh is a Mechanical Engineer and an MBA with 30 years of experience in the domains of supply chain management, business analysis, new product development, business plan and standard operating procedures. He is currently working as Principal Consultant at Fhyzics Business Consultants. He is also serving as President, PDMA-India (an Indian affiliate of PDMA, USA) and Recognised Instructor of APICS, USA and CIPS, UK. He is a former member of Indian Civil Services (IRAS). Fhyzics offers consulting, certification, and executive development programs in the domains of supply chain management, business analysis and new product development.

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