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Delivery Operations Manager

In: SCM Job
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Position Overview
Our Managers are accountable for the day-to-day processes of a Delivery Station which include inbound, outbound and sortation 

processes. Wagon Wheel Delivery Stations describe the last leg of ourdistribution network for tiny parcel and heavy/bulky parcels.

Academic Qualification

  • A Bachelor's Degree or 2+ years
  • Bachelor's Degree from a university
  • Master's in transportation, operations
  • MBA

Professional Experience

  • 2+ years of direct supervision experience for workers and their execution
  • 4 years of operations experience in any firm

Professional Certification:

  • Certified Inventory Optimisation Professional (CIOP)
  • Advanced Diploma in Procurement and Supply (Level-5)
  • Certified Supply Chain Professional (CSCP)

Roles and Responsibility

  • Manage the delivery of orders to consumers
  • Develop, optimize, and distribute delivery programs on your shift
  • Interact with and return to Customer Service associates on delivery limitations and applications
  • Maintenance services management team in daily services administration of the transmission service, including route distribution, leading conferences and interacting with internal and external suppliers.
  • Troubleshoot queries through to analysis, escalating as needed
  • Evaluate and refresh SOPs as needed
  • Assure compliance completely the site to global process patterns and work on constant development initiatives

Competencies

  • Team oriented
  • Results-driven, self- starter, problem solver
  • Motivated
  • Goal-oriented
  • Persistent
  • Skilled negotiator
  • Verbal and written communication skills
  • Flexibility
  • Presentation skills

Travel Requirements: This position requires 35% of travel.

Seniority Level: Supervisor
Salary ranges liable on the experience and involvement. Typically this position will be paid 7, 00,000 – 12, 00,000 annually based on experience.

Delivery Operations Manager

Written by IISCM

Integrated Institute of Supply Chain Management, a unit of Fhyzics Business Consultants Private Limited specialising in supply chain management consulting and education. IISCM trains and certifies SCM professionals in procurement, supply chain management, inventory, and warehousing.

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